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Certificate Authority

Why You Saw a Security Error

Your browser is looking for a DoD Root Certificate, which is a digital document providing the identity of a web site or individuals. You can download and install the certificate using the directions below.
 

Fixing the Certificate Error (Windows OS only)

  1. Open Internet Explorer and go to the CA Certificate download page. 
  2. Click the link called "Download Root CA 2 Certificate." A popup will appear.
  3. Click "Open." The Certificate Window will appear.
  4. In the left frame, open the subfolders until you see the the "Certificates" folder. The frame on the right will display a list of certificates.
  5. Double-click on the "DoD Root CA 2" certificate. You'll probably see two of them, so double-click the first one. A popup will appear.
  6. Click the "Install Certificate..." button. The Certificate Import Wizard will open.
  7. Select the "Place all certificates in the following store" and click "Browse."
  8. Choose "Trusted Root Certification Authorities" and click "Ok."
  9. Click "Next"and "Finish."
  10. Click the next two "Ok" buttons and close the Certificates window.