Cnic // Headquarters

CNIC Support Center

To our valued customers,

We wish to inform you that as of March 1, 2013, the services that CNIC Support Center provides will be changing.

We will continue to provide support for these listed programs/applications, Monday-Friday 0700-2000 EST, excluding holidays:

• PSNET
• C4I Suite including C4I WAAN: CDNS, ATNS, GV/IV
• ELMR
• ATFP
• G2
• CAC Services (PAS, CPR, TASS)
• Public Website
• TWMS
• WPCS
• Remedy
• Citrix Services including WINIATS, DMO and HURREVAC
• Enabler
• ATC/VTC
• Reserve Telecom
• Funeral Honors


All after hour emergent C3P Ashore issues including PSNet, C4I Suite and ELMR should be directed to the PSNet NOC: 877-983-0389.

All after hour pier connectivity customer issues are directed to call their servicing NCTAMS/NCTS.

All other after hour issues may leave a message and we will return your call during normal working hours.


As a direct result of CR and sequestration, we will cease support on March 1, 2013 for these listed services:

• NMCI (MACS, Cryptographic Logon, SW Requests, WG Tool Requests, Account Requests, Asset requests, NET and Order Mods
• HQ and Regional Telecom Support including NDW, Hawaii and Guam
• CNRNW N6 Support Services, including after hours support
• SW Pier Umbilical Support

As always, the CNIC Support Center remains dedicated to providing you with excellent customer support.

For more information, please visit us on the web here: https://g2.cnic.navy.mil/help/SupportCenter
and: www.cnic.navy.mil/CNIC_HQ_Site/SupportCenter