Check-In/Processing
The Receipts Division is responsible for processing check-in services for all inbound personnel and their families reporting to Hawaii-based commands (afloat, ashore & submarine) and other tenant commands overseas. Some of the services Receipt Division provides include, but is not limited to: Update of personnel and pay accounts and payment of Temporary Lodging Allowances (as authorized).
Receipts Division relies on the positive and open interaction/communication with each Command Pass Representative (CPCs) to ensure the timely submission and processing of check-in documentation. All inquiries regarding the status of Receipts processing should be initially directed to the CPC, who will then coordinate with the Receipts Division for resolution.
The method of delivery of Receipt packages is the Transaction Online Processing System (TOPS), a secure website that allows for tracking and communication between the command and PSD. Effective 1 March 2009, all shore-based commands are required to utilize TOPS for delivery of required documentation. All afloat and submarine commands are strongly encouraged to utilize TOPS, but due to communication issues, is not mandatory.
**New procedure on updating CAC Card, included on CPC responsibilities**
Please click on the links below for more information
Important information for new reporting members.
Important information for Command Pass Coordinators (CPC’s)