PSD Rota, Spain
DSN: 727-3023
Customer Service Hours: 0900 – 1530
Location: Building 1, Wing C

ID Cards
DSN 727-3011
Appointments: 0900-1200
Walk-ins: 1200-1530
Location: Building 1, Wing C
DEERS Appointment Calendar

Receipts Section
Personnel permanently stationed aboard Naval Station, Rota may come to PSD during normal working hours to complete their check-in process. Check-in process should be completed within 48 hours of reporting; failure to do so could result in delays in starting/stopping pay entitlements and may cause overpayments. Receipts package include: Endorsed PCS Orders, Overseas Screening, Travel Claim and Receipts, Page 2, Serviceman Group Life Insurance if available. DSN 727-3025.

Educational Services Office (ESO)
Responsible for the preparation of advancement candidate worksheets, ordering and administration of Navy-Wide Advancement examinations, DLAB, and ASVAB examinations. DSN 727-3046.

Fiscal Section
Check Cashing Limits: E6 and below: $4,500, E7 and above: $6,000, Reservists on ACDUTRA: $1,000, Retirees: $1,000/month and Government Contractors: $1,000.00/month. Writing dishonored checks may result in suspension of privileges, disciplinary measures, or administrative actions. First offense of dishonored check results in 6-month suspension of privileges; third offense means permanent suspension. DSN 727-3087.

Customer Service
Each department/command has a Command Pass Coordinator (CPC). Feel free to call the Customer Service Section Supervisor at DSN: 727-3023. Services available are: Dependency Data (Page 2) updates, Pay questions, Starting/Stopping/Correcting pay allowances and entitlements, Processing Early Return of Dependents, Allowance for Housing.

Travel
During any type of travel please keep all lodging, rental car, taxi, and any other authorized expense receipts for turn in when travel is completed. All payments are issued via Electronic Funds Transfer from DFAS-Cleveland.
Military and civilian personnel supported by Personnel Support Detachment Rota can download a travel claim form DD Form 1351-2 (AUG 2006). The form can be completed on-line but you must print and submit the travel voucher with orders, receipts and other supporting documents for travel reimbursement as you currently do. Military personnel can also use this form in combination with dependent claim when executing PCS moves, this ALL IN ONE form is easy to use and understand. Detailed block instructions are provided for downloading as well. The form is in complete compliance with current travel policies, and requirements of the new Integrated Automated Travel System (IATS). DSN 727-3060.

Transportation
Transportation provides technical expertise, transportation advice and assistance to all military/fleet units and travelers in their area of responsibility. They provide complete passenger travel services to all travelers (military, DOD civilian, and their command sponsored dependents) in connection with official travel. Transportaion is complemented by a Commercial Travel Office (CTO/SATO). The Commercial Travel Office (CTO) is an agency that holds an exclusive contract with the military to provide official travel services including:

• Commercial airline reservations and ticketing
• Commercial and government lodging reservations
• Rental car reservations
• It is Navy policy that all official travel services shall be arranged through a NAVPTO where it is available. When services are available and a traveler purchases a ticket from a travel agent not under contract, reimbursement is not authorized unless the Transportation Officer certifies that due to unusual circumstances the traveler was authorized/approved to purchase transportation directly from a common carrier or a CTO not under government contract. DSN 727-1404.
• Prepares "No Fee Passports" and Visa's as requested.

All NAVPTO Transportation after hours calls and emergency leave calls are handled by SATO Emergency Help Desk, in San Antonio, Texas or the following:

• Traditional/Legacy Orders: 1-800-359-9999 or 210-877-3255
• DTS Orders: 1-888-435-7146
  

Transfers/Separations/Retirements Section
Personnel permanently stationed aboard Naval Station, Rota may come to PSD during normal working hours to start their check-out processing. Important things to remember when planning your transfer/separation/retirement:

1. Personnel who wish to separate/retire locally must route a request through their chain of command and have it approved by Commander, Naval Activities, Spain.
2. Personnel who will be transferred to TPU Norfolk for separation processing will be transferred 10 days prior to their EAOS.
3. Personnel who wish to be transferred to a different TPU other than TPU Norfolk for separation processing must have an approval message from the TPU they wish to separate from.
4. Personnel transferring are authorized 1 day TLA if they are residing in Government Housing and 10 days TLA if they are residing on the economy.
5. Personnel wishing to have their dependent’s travel in advance must obtain approval from PERS-451H to receive entitlement to Basic Allowance for Housing (BAH) at the dependent’s location.
6. Personnel transferring to a dependent restricted tour and wish to have their dependent(s) remain in Spain must request authorization from Commander, Naval Activities, Spain and OPNAV N130E for designated place of residency of dependents.
7. Personnel married to a foreign national who do not possess a U.S. passport or Alien Registration Card are required to obtain a VISA to be authorized entry into the U.S.
8. Set an appointment online

Appointments, additional information and assistance are available by calling DSN 727-3021 during normal working hours.