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4-Step Hotline Procedures

Commander, Navy Installations Command (CNIC) Headquarters and CNIC's Regional Inspector General Offices all have a designated Hotline Program to provide an opportunity to report significant cases of fraud, waste, and mismanagement.

Before you begin:  Before filing a complaint with a CNIC HQ or one of CNIC’s Regional Inspector General Offices, please review the 4 categories below to ensure the hotline is the appropriate process to resolve your issue.

  1. If you have already filed a complaint with another office/agency concerning your issue and the investigation is ongoing, continue to pursue your complaint with that office until the investigation is completed.  We will not initiate an investigation into a complaint that is already being addressed using another process.
  2. If you have already contacted a member of Congress concerning an issue, please continue to pursue resolution of your complaint with your Congressman as we cannot duplicate the process you have already initiated by contacting a member of Congress.
  3. If you need assistance with correcting your official military personnel record and you are no longer on active duty, the appropriate agency to address your request is the Board for Correction of Naval Records (BCNR).
  4. If you are requesting assistance with dependent/former dependent financial support, please contact your local Region Legal Service Office regarding dependent support.

If none of the above apply to you, review the following 4-Step Hotline Complaint Procedures to determine if you should file a complaint.



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