Services and Resources
Your Navy Exchange has developed unique plans and services to meet your needs during your overseas assignment. The below information will assist you during your transition.
Italy uses the Euro Currency, You can exchange Dollars for Euro or Euro for Dollars at the NEX Support Site Customer Services (Limit of $7,000 per month) check cashing is also available. The service is also available (limit of $150 per day) at the following NEX locations: Capodichino NEXMART, JFC MINIMART.
Gas coupons for your vehicle can be purchased at the following NEX locations: NEX Support Site Customer Services, Capodichino NEXMART, JFC MiniMart. There is a monthly limit of 300-400 Liters = 80-105 Gallons (based on your engine size). Coupons come in booklets of 100 & 200 Liters with denominations of 5,10&20 Liters and must be purchased by the sponsor or spouse. Gas stations will give you cash back if you over-purchase, it’s best to under-purchase. Coupons are only accepted at ESSO and AGIP Gas Stations only.
Electrical Facts Europe
U.S.Voltage is 110V 60Hz. In Europe it’s 220V 50Hz. Plugging a 110V appliance into a 220V receptacle will damage the appliance and may cause injury or fire. Some American appliances rated 110V may be used on 220V power through transformers, the 50Hz. frequency is not changed by the transformers and will cause problems with appliances that have motors & timers. The NEX has converters, plugs, adapters, power strips, surge protectors and transformers to enable you to use your 110V appliances in Italy. The NEX carries 220V appliances. For your 110V lamps all you need to do is use a 220V light bulb and buy an adapter plug.
The Navy Exchange Residential Services Office located in the Support Site Mall provides Tax Free utilities contracts: Voice & ADSL service from Telecom, ENEL (Electric), Telepass (speed pass), Home Heating Fuel, GPL Deliveries, Home Water Delivery. All documents are in English. For additional information please call 081-813-5321 or stop by the office.
Cell phones are available at the NEX Cell Phone Shops located in the Support Site Mall Lobby and Capodichino. The shops are “VODAPHONE” one of the major providers in Europe. They have a large selection of cell phones and accessories: Motorola, Nokia, Samsung, LG, Sony Erickson, Apple I-Phones, BlackBerry. All phones are unlocked and need a “SIM CHIP” (cost $20.00) to work. In order to make calls you can either sign up for a contract or buy minutes with a prepaid “Charge” in the amount of Euro 15,25,50,80,100 or 250. Cell phones have a one-year warranty and cannot be returned or exchanged.
Telepass is an electronic tollbooth pass similar to the “Speedpass” we have in the U.S. and can be obtained at the Navy Exchange Residential Services Office located at the Support Site Mall. You must have a credit card. A $48.00 deposit is required for the device which attaches to your windshield and can be used for up to 3 vehicles (you need to provide the plate numbers of the vehicles). There is a monthly service fee of Euro 7.50. Your credit card will be charged for the tolls and the monthly service fee. For additional information please stop by or call the NEX Support Site Quality Of Life Office at Tel. 081-813-5321
A-OK Student reward program. Your Navy Exchange is committed to helping your family and community. A-OK is our way of supporting students by rewarding hard work and good grades. All qualified students with a “B” grade average, will participate in a quarterly drawing for four savings bonds (1)$5000 (1)$3000 (1)$2000 (1)$1000 totaling $11,000 per quarter. Each qualified student receives 19 coupons from your NEX, good for discounts on cool stuff.
School Lunch Tickets
Free and Reduced price Elementary and High School lunch tickets are available to personnel that qualify (see school administration office for details). Tickets and can be purchased at the following NEX Locations: Support Site Customer Services, Support Site MiniMart, and Capodichino NEXMART.
US. Military, assigned U.S. Civilians, locally hired U.S. Citizens and their dependents, the JFC contingent, visiting U.S. And NATO country ships and others authorized by the Status Of Forces Agreement (SOFA) and the Staff Judge Advocate (SJA).
There are a number of ways you can give us feedback:
(1) Comment Cards (available in all our stores)
(2) e-mail firstname.lastname@example.org
(3) NEX Naples website https://www.nexnet.nexweb.org
(4) NSA Naples Web https://www.cnic.navy.mil/Naples/index.htm "ICE."
For specific/detailed information on the products and services available from Your Navy Exchange please visit our websites.
We look forward to assisting you during your transition and your entire tour in beautiful Napoli, see you in our store!!!