An Ombudsman is an official representative of the Commanding Officer and plays a vital role in establishing and maintaining current and accurate communication between the command and its family members. This overview will explain the history of the program and discuss the roles of Ombudsmen.
The Office of the Chief of Naval Operations established the Mrs. Sybil Stockdale Ombudsman of the Year Award in 2015. Nominated by their commanding officers, these ombudsmen maintain the highest standards of professionalism and create a healthy sense of community by being positive role models for command members and their families.
The Command Leadership Toolkit provides command leadership guidance in managing their command Ombudsman Program. Information, support, forms and resources will help to ensure a robust and successful ombudsman experience.
The Ombudsman Registry is a vital tool for command leadership and ombudsmen, delivering real-time communication and information to commanders, ombudsmen and Ombudsman Coordinators.
The "Contact Your Ombudsman" feature allows interested parties to send an email to the assigned ombudsman for any command listed in the Ombudsman Registry.
Ombudsman training is thorough and continuous. It begins with ombudsman basic training that covers the Navy's Family Ombudsman Program and the skills needed to do the job. Ombudsmen maintain and increase their knowledge and skills by attending advanced training offered by Fleet and Family Support Centers and local Ombudsman Assemblies.
Ombudsman Coordinators servers as an advisor/consultant to local ombudsmen, the local Ombudsmen Assembly and to installation commands.
Certified Ombudsman Trainers (COTs) exhibit an in-depth knowledge of the Ombudsman Program, necessary to provide Ombudsman Basic Training.
CNIC strives to meet the training needs that will keep the Navy’s ombudsmen and program support staff current and updated. As new material is created and current material is revised, it will be posted here for your use and convenience.
Get resources on the ombudsman’s role in Individual Augmentee (IA) spouse and family support.
The Navy Reserve Force is often called upon in times of war or national emergency to provide mission-capable units and individuals to the Navy and Marine Corps. Navy Reserve Ombudsmen are fully trained to assist both activated and non-activated families.
Answers to Frequently Asked Questions regarding the Ombudsman Program.