Located in the Visitor Control Center (Building 1304) at the Main Gate
Hours of Operation
7:30 a.m. - 4:00 p.m. (Tuesday – Saturday)
Closed (Sunday - Monday)
Excluding Federal holidays.
*Walk-in hours are dependent upon the umber of customers currently awaiting service.
Remember to bring two forms of identification, such as a current Drivers License or identification card issued by a state or local government agency.
If sponsor is not present, you must provide either a Power of Attorney or a DD Form 1172 which must be verified and issued by DEERS and sponsor’s signature must be notarized.
Make an appointment
Avoid longer wait times by making an appointment online by logging onto https://rapids-appointments.dmdc.osd.mil.
Appointments are available to active duty, guard and reserve, DoD civilians and contractors, retirees, and disabled Veterans (DAV) members. Dependents of active duty, reserve, retirees and DAV members are also able to make appointments online.
If you are unable to access the Internet or are in need of assistance, please call (817) 782-5244.