Find Your Region or Installation

HQ News Policy
News Releases
Navy to Issue Letters of Intent for Most Sailors' PCS Moves
Hoteling: Riding the Wave of the Future Work Force
Navy FFSP Staffers Receive Employment Readiness Training to Help Sailors, Families
Navy Reserve Welcomes Seventeen Newest Firefighters
Navy Installations Underway with Transitioning to Defense Biometric
Gold Star Spouses' Day Pays Tribute to Families of the Fallen
New Commander Takes the Helm at Navy Installations Command
Navy Installations Command Earns Recognition for Outstanding CFC Season
Navy Region Southeast Hosts Wounded Warrior Family Symposium
Women's Networking and Resources Group Hosts Resiliency Event
Shore Fire and Emergency Services: Best of the Best
Athletes Earn Spot on 2017 Team Navy
Shore-Based Galleys Win Ney Award
Reserve Force Plays Integral Role in Exercise Solid Curtain-Citadel Shield
Navy Installations, Commands Exercise Force Protection
2017 Wounded Warrior Trials Commence
2017 Warrior Game Spirit Poster Challenge
Navy Installations Command Recognizes 2016 Sailor of the Year
Navy's 2017 Installation Excellence Award Winners Announced
CNIC Supports Training of Warfighters with Advanced Technology
Navy Installations Command Lodging Program Recognizes Operations, Employees
Snowball Express Rides Again
News Releases 2016
News Releases 2015
News Releases 2014
Discover Your Adventure at the Great Navy Campout This Summer
Athletes Train at Navy's Final 2017 Warrior Games Adaptive Sports Camp
Winner of Navy’s Privacy Program Excellence Award Announced
Navy Wins DoD Civilian Firefighter of the Year
Make a Safe SPLASH This Summer with Navy MWR Aquatics
Renters Insurance No Longer Included in PPV Housing Leases
Navy Rings In Recognition For America’s Fallen Heroes
CNIC Encourages Sailors, Families to Prepare for Emergencies
Citadel Protect Technology Demonstration 2017
Navy Continues to Foster Resiliency to Families of the Fallen
CNIC Supports Navy Wounded Warriors, Team U.S. at 2017 Invictus Games
CNIC Shows it Color, Recognizing Domestic Violence Awareness Month
Commander, Navy Installations Command Promotes Diversity, Inclusion During Career Fair
CNIC Wounded Warrior Program Hosts Regional Family Symposium
NGIS Opens New, Renovated Rooms at Three CNIC Bases
Navy FFR Celebrates 20 Years of Star Service Excellence
Navy Announces 2018 Installation Excellence Award Winners
Navy Installations and Commands Exercise Force Protection
CNIC Continues to Support Warfighters, Families during possible Government Shutdown
Navy Installations Command Reserve Force Essential to Exercise Solid Curtain/Citadel Shield
CNIC Commander Speaks at 2018 Sea-Air-Space
CNIC Hosts Holocaust Survivor at Remembrance Day Event
Gold Star Families ‘Visit’ the Moon, Connect with Others
FFSC Leaders Gather at CNIC HQ, Looking to Future
Reservists Integral to Exercise Citadel Gale Success
CNIC Announces 2017 Fire & Emergency Services Award Winners
CNIC’s Ready Navy Program: ‘Get Ready, Get Set, Prepare!’
Navy Installations prepare for Hurricane Florence
Navy Wounded Warriors Demonstrate Athletic Prowess at 2018 Invictus Games in Australia
Navy to Conduct Annual Force Protection Exercise
CNIC Names 2019 Sailor of the Year
New Pentagon MWR Program Offers Sailors Leisure Travel Savings
Navy Installations Command celebrates the 104th year of the Navy Reserve
CNIC Awarded for CFC’s Most Outstanding Campaign in National Capital Area
NASNI Hosts DOD Wounded Warrior Game Trials
Navy Wounded Warrior – Safe Harbor Announces 2019 Team Navy
Gold Star Spouse Day – Remembering the Love, Honor, Sacrifice
Navy Bases Prepare for Hurricane Season
Let Your Voice Be Heard; April 30 is last day to participate PPV Housing Survey
Navy Addresses Problems with Military Housing
Navy Reserve Ratings Run Toward Worldwide Fires
PPV Housing Survey Extended to May 9
NEPLO Staff Participate in Hurricane Preparedness Exercise
Navy Housing 2-Step Process Addresses Residents’ Issues, Ensures Communication
CNIC Continues to Focus on Military Housing
Housing Program Reviews: A Team Approach to Monitoring the Navy’s Housing Program
Turn to Navy Housing Service Centers for PCSing to PPV Housing
CNIC Recognizes the Best of Fire and Emergency Services
Navy Makes Progress to Expand Oversight of PPV Housing Program
CNIC Hosts LGBT Pride Month Observance
Navy, Marine Corps, Public Private Venture Housing Leadership Continue Actions to Correct Military Housing Issues
2019 Warrior Games Begin
The Unsung Heroes of the Warrior Games
Team Navy Celebrates Completion of 2019 Warrior Games
Fleet and Family Support Program Celebrates Four Decades of Service
PPV Housing “Out of Cycle” Survey Results Show Navy is Focusing on Correct Areas
Navy to Conduct Emergency Preparedness Exercise
Navy Releases Additional PPV Housing “out of cycle” Survey Results and Continues with Corrective Action Plans
New Inspector Credentialing Course Aims to Improve Navy Housing
The Navy Family eLearning is Now Available
U.S. Navy Installations Commander Visits New Base in Poland
MWR Patronage Expansion, Base Access: What You Need to Know
Navy’s Warrior Care Program Changes Name
New Commander takes the Helm at Navy Reserve Navy Installations Command
CNIC FFR Bring Transition Support Services Together for Roundtable
CNIC Commander Visits NSF at Pensacola
Navy Executes Hiring Initiative for Privatized Housing
Navy to Conduct Annual Force Protection Exercise Citadel Shield-Solid Curtain
2020 Shore Enterprise Sailor of the Year Named
Top Navy, Marine Leaders Meet with Companies to Address Privatized Housing
Navy Shore Enterprise Announces Top Firefighters, Emergency Service Providers
Navy increasing health protection measures on installations to fight COVID 19
Fleet and Family Services Still Open for Business Over Phone, Web
Update to Restriction of Movement Guidance
Navy Wounded Warrior: ‘We are Here for You’
Top Navy Security Forces Named, Stand Ready to Protect
Navy Installations Win Top Environmental Awards
Navy MWR Digital Library Always Open
NEPLOs coordinate cross-country move of Navy medical personnel in COVID 19 fight
Commander, Navy Installations Command Remains Committed to Keeping Sailors Fit for Duty
Navy Commands Prepare for Hurricane Season
Navy MWR ESPORTS: ‘Connects Gamers and Sailors’
MWR Navy Entertainment Invites Performers to Your Home
Resident Satisfaction and Participation Increase in Fall 2019 PPV Survey
Exceptional Family Member Program Survey: ‘We Want to Hear from Our Sailors’
DoD Renames Exceptional SARC Award, Honors Former Navy SARC, Awards Navy SARC
Enjoy Summer, Win Prizes with Reading Program
Navy Shore Enterprise Welcomes New Commander
Base Port Operations ‘Commitment and Ability to Protect America has Not Changed’
Navy Emergency Liaisons Deploy in Record Numbers for Pandemic
Navy MWR Esports: Over 1 Million Minutes Watched; What’s Next?
MWR Navy Entertainment helps the Deployed Fleet Celebrate 4th of July
Navy Wounded Warrior Enrollee Shares PTSD Journey
News Links

Top Navy, Marine Leaders Meet with Companies to Address Privatized Housing



From Commander, Navy Installations Command Public Affairs

WASHINGTON (NNS) -- Navy and Marine Corps leaders met with privatized housing company executives at Joint Base Anacostia Bolling Feb. 5 as part of the Department of the Navy’s strategy to develop long-term improvements across the enterprise.

The working meeting is part of the Navy’s three-pronged approach to reestablish active and engaged leaders, reinforce current Navy oversight, and help restore resident trust.

In addition to executive leaders from the Public Private Venture (PPV) housing partner companies, Navy and Marine Corps leaders at the meeting included the Honorable Lucian L. Niemeyer, acting Assistant Secretary of the Navy for Energy, Installations and Environment (EI&E),Vice Adm. Mary M. Jackson, commander of Navy Installations Command (CNIC); Lt. Gen. Charles G. Chiarotti, deputy commandant, Marine Corps Installations and Logistics (I&L); and Rear Adm. John W. Korka, commander of Naval Facilities Engineering Command (NAVFAC).

“I wholeheartedly believe that our residents are our first level of quality assurance,” Niemeyer said during his opening remarks. “The overwhelming number of residents I have talked to are honestly concerned about the maintenance and repairs being done to their homes. We need to understand that this affects the quality of life of our families, and we need to hit those areas (of maintenance and repairs) aggressively.”

The Navy has business agreements with Balfour Beatty, Clark, Hunt, Landmark, Lincoln and Patrician for about 40,000 units. The Marine Corps has business agreements with Lendlease and Lincoln for approximately 23,000 units.

Government personnel and company executives discussed a range of topics, including interpretation and implementation of the National Defense Authorization Act 2020 laws, metrics monitoring, staffing, resident satisfaction surveys and incentive fees. They also discussed the current condition of housing units; future plans for housing reinvestments; and policies, processes and practices to ensure the long-term viability of housing.

In addition to regular meetings with the privatized company executives, the Navy has implemented other initiatives to improve the housing conditions and customer service to include:

·   Hiring additional government personnel to perform oversight of work order services and home habitability;

·   Conducting quarterly resident housing events hosted by installation leaders;

·   Implementing a central electronic data warehouse that will provide the Navy with direct access to partner work order data;

·   Requirement for the use of apps that allow residents to submit and track repairs via smart phone or web portal.

Navy and Marine Corps leaders want Sailors, Marines and their families to know the importance of raising issues quickly. If residents are having problems with their residence that are not being addressed, they should raise the issues with their chain of command, the installation Housing Service Center and installation leadership.

Jackson said she appreciates the important work being done by CNIC, NAVFAC, Marine Corps Installations Command and PPV partners to improve privatized housing.

“We are united in our commitment to residents,” Jackson said. “We will provide safe and quality housing and ensure that our residents receive the highest level of attention that they most assuredly deserve.”

Jackson went on to say, “The whole team must be laser focused on the daily delivery of housing services locally through quality maintenance and customer service, and engaged oversight and leadership. We continue to see examples of where we are missing the mark on this the first time, and this is not an area where rework is acceptable.”

Additionally, Jackson noted that many of the efforts to implement provisions for the NDAA remain in staffing.

“But nothing keeps us from keeping this as a top priority,” she said. “Taking care of our residents and their families, communicating the good and the bad, and responding with an unquestionable sense of urgency. Our residents deserve this.” 

To learn more about Navy Housing, visit the nearest Housing Service Center or go to If you have issues with privatized housing, government-owned housing or community housing, contact Navy Housing headquarters at