The Ombudsmen is someone who will listen! An Ombudsman can refer Navy families to various support agencies for assistance. The ombudsman's major role is a bridge between the Command, its family members and the resources of the community. They act as a two-way communicator, a referral agent, and interpersonal helper for family members.
The ombudsman is a person with whom you can discuss a problem in confidence. They have promised to treat the problems you discuss in a confidential and professional manner, and can make sure you are informed about services and opportunities available to you. The ombudsman is a person the Command has instructed and trained because they CARE very much about making your life easier. The Command wants family members to have a contact person for just about any question they may have through the Navy Ombudsman Program. If the Ombudsman does not know the answer, she/he will provide you with a resource that can answer your questions.
CFAC Ombudsmen Contact Information: