Personnel Support Detachment
Personnel Support Detachment Rota's mission is to provide pay, personnel and transportation functions to Sailors and family members stationed in Spain, Portugal, United Kingdom, Gibraltar, Morocco, and France. We are located in building 1B at Naval Station Rota, Spain.
Customer service hours are 0900 to 1600, Monday through Friday.
ID Cards, DEERS and RAPIDS
Verify enrollment and addresses of your family members here: DEERS. Schedule an appointment via Rapids Appointment Scheduler website at https://rapids-appointments.dmdc.osd.mil/. For more information, call DSN 727-3011. Be advised, processing requests for DEERS services may be secured prior to 1600 to allow sufficient processing time.
Educational Services Office (ESO)
Responsible for the preparation of advancement candidate worksheets, ordering and administration of Navy-Wide Advancement examinations, OAR/ATSB and ASVAB examinations. Contact the ESO at DSN 727-3060 if you want to take the OAR/ATSB or ASVAB examinations.
Transportation in connection with official orders for commercial airline tickets and confirmed Air Mobility Command (AMC) flights are processed in the Passenger Transportation Department. This department also processes no-fee passport/visa applications for official travel. Official passport service is open Tuesday and Wednesday from 0900-1600. To schedule an appointment, email Rota_Official_Passports@eu.navy.mil or call DSN 727-3014. SATO can be reached at +34-856-82-0000.
Each department/command has a Command Pay and Personnel Administrator (CPPA). Feel free to call the Customer Service Section Supervisor at DSN 727-3060. Services available are: Dependency Data (Page 2) updates, Pay questions, Starting/Stopping/Correcting pay allowances and entitlements, Processing Early Return of Dependents, Allowance for Housing.
During any type of travel please keep all lodging, rental car, taxi, and any other authorized expense receipts for turn in when travel is completed. All payments are issued via Electronic Funds Transfer from DFAS-Cleveland.
Military and civilian personnel supported by Personnel Support Detachment Rota can download a travel claim form DD Form 1351-2 (AUG 2006). The form can be completed on-line but you must print and submit the travel voucher with orders, receipts and other supporting documents for travel reimbursement as you currently do. Military personnel can also use this form in combination with dependent claim when executing PCS moves, this ALL IN ONE form is easy to use and understand. Detailed block instructions are provided for downloading as well. The form is in complete compliance with current travel policies, and requirements of the new Integrated Automated Travel System (IATS). DSN 727-3060.
Personnel who wish to separate/retire locally must route a request through their chain of command and have it approved by Commander, Naval Activities, Spain.
Personnel who will be transferred to TPU Norfolk for separation processing will be transferred 10 days prior to their EAOS. Contact your CPPA if you have PCS orders to start the transfer package.
For information on Personnel matters, including Pay and Benefits; Retirement; Transition; Pay and Personnel Support, i.e., DEERS, RAPIDS, CAC/ID Cards and Electronic Service Record please visit the Navy Personnel Command’s website at http://www.npc.navy.mil/bupers-npc/Pages/default.aspx.