Naval Support Activity Naples Logo Commander, Navy Region Europe, Africa, Central  |  Naval Support Activity Naples
Commander, Navy Installations Command
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Personnel Support Detachment

ID Card Appointment Web scheduler:
Appointments can be scheduled by clicking the link below. You may also call or stop by PSD's Customer Service Desk to schedule an appointment

Schedule Appointment

PSD Naples Distribution E-mail:

Customer Service hours
For Emergencies please contact CDO 335-792-5946
PSD Naples 0730-1600 (Mon-Fri)
PSD Naples Cash Cage 0900-1200 and 1300-1500 (Mon/Wed/Fri)
*No check cashing services or euro purchases are available, only collections and disbursements to local nationals*
PSD Naples
For DSN dialing in country: 626-last four numbers 
DSN out of country: 314-626-last four numbers 
For commercial in country dialing: 081-568-last four numbers 
For commercial dialing from U.S.: 011-39-081-568-last four 
Officer In Charge XXX-5787
Senior Enlisted Advisor/AOIC XXX-5835
Operations LPO XXX-6946
Admin Officer XXX-5781
Customer Service (Front Desk) XXX-5050
Customer Service Supervisor XXX-2940
Disbursing Officer XXX-5782
Educational Services Officer XXX-2940
Fiscal XXX-5782
ID Cards XXX-5632
Receipts XXX-5826
Reserves XXX-5825
Transfers XXX-4390 / 5785
Travel XXX-1128
ADP/Network Administrator XXX-4390
Transportation Officer XXX-4321
Asst Transportation Officer XXX-4155
Customer Service Desk XXX-5743
Passports XXX-3476
Number Vacant XXX-5752
SATO Office Manager 081-599-2616
Reservation/Information 081-599-2616
SATO Fax Number 081-599-1163
SATO Help Desk (San Antonio) 210-877-3255

Arriving in Naples Italy

Benvenuti a Napoli! We are sure your tour in Naples will be a rewarding one. A PSD representative will greet you at the AMC Terminal upon your arrival (if you are arriving via a military flight). You will be required to sign the PSD arrival log with your name and report the number of dependents that are on station with you. If you arrive via commercial air, you must report to PSD within 2 working days in order to start all pay entitlements and allowances. Area Orientation is held at the Support Site Theatre 2 (located in the NEX food court) every other Friday.

What to bring

  • Receipts: Keep all receipts, no matter how insignificant you think they are. These receipts are needed for your travel claim and most expenses incurred in connection with travel are reimbursable.
  • Orders: Ensure your orders are endorsed by your command with your report date and arrival and time with the number of dependants that have arrived with you.
  • Overseas Screening: Your current command should immediately begin the process of overseas screening for you and your family, as soon as you have orders in hand. This typically consists of medical examinations, inoculations, and an interview with a command representative. Your command's administrative department should have all the details on this process so contact them immediately. Additionally, if you or one of your family members has a change in their medical condition, notify your command after completion of their overseas screening.
  • Black Pen

Required Documentation

  • Passports/Visas: Military members may travel to most countries on official military orders. The Armed Forces Identification Card will enable travel throughout most countries frequented by Americans. All countries require passports. Accompanying family members (regardless of age) are required to have in their possession a No-Fee Passport and, depending upon the country, a visa before leaving the United States. The cost of family members' passports (including photographs) will be reimbursed by the government if it is in connection with official travel.
  • Immunizations: You should contact your respective medical facility to begin the immunization series far enough in advance so a last minute rush is avoided. Having to get several shots at once can be painful, especially for children. An International Certificate of Vaccination (PHS Form 731) is required and will be issued when you have completed the required shots before leaving the country.
  • Orders: If you are in receipt of orders, make at least 10 to 20 copies. You will use these copies to set up appointments, personal property, shipping of privately owned vehicles, housing and as needed.
  • Power of Attorney: A power of attorney may be useful or necessary, especially if the service member will be absent from home for extended periods of time. A power of attorney may be tailored and limited to fit your particular needs; thus, enabling the holder (usually the spouse or trusted friend) to act on behalf of the member. General powers of attorney are powerful documents and should only be used in limited circumstances. A judge advocate can provide advice on whether to get a general or special power of attorney. In most cases, a special power of attorney can be drafted that will protect the maker and authorize the holder to complete all required business. If you need a power of attorney before transferring, contact your local legal office.

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