Ombudsmen are volunteers, appointed by the commanding officer, to serve as an information link between command leadership and Navy families. They are trained to disseminate information from the chain of command to the family network and carry concerns or report trends back to the chain of command from the family network. Supply information and referrals to spouses regarding military and civilian support organizations; Fleet and Family Support Centers, American Red Cross, Navy and Marine Corps Relief Society, Chaplains, medical facilities, and legal assistance offices.
Training is an important factor of a successful Ombudsman Program. Trained Ombudsmen are better able to enhance the readiness of Navy families.
Navy Ombudsman Basic Training
This training consists of 9 modules that help official command ombudsmen and command leadership team members work effectively with their commands. Workshops provide resource avenues for helping families through crisis and daily living. Open to Ombudsmen, COs, XOs, Chaplains, CMCs, COBs, and their spouses.
Ombudsman Basic Training is required of all Ombudsmen and must be documented.
Ombudsman Advanced Training
This training provides guidance, additional resources, and training by subject matter experts on various topics to assist with the varied challenges of commands and family members. Both new and experienced Ombudsmen are encouraged to attend.