How to Register for Area Orientation
NSA Naples Fleet and Family Support Center (FFSC) conducts bi-weekly in-person AO at the Support Site theater. The newcomer needs to be registered for AO and receive the AO booklet, which will include the AO agenda and start time. Registration can be completed via email/phone or in person at the Support Site FFSC, located on the 1st floor of the Navy Lodge, assuming no current ROM requirements. The command, assigned sponsor, or the newcomer may initiate the sign up via the AO Coordinators at nsanaplesao@eu.navy.mil or call +39 335-848-4641 or DSN 629-6945; Commercial. 081-811-6945. Due to COVID restrictions, only either the Sponsor or family member may attend AO. However, we now have a Family Member Orientation Day on the Thursday during AO, from 0830-1130 at the Support Site; check with your AO Coordinators regarding location. The process for receiving Driver’s license, Soggiorno permit, and attending downtown Naples Intercultural Relations trip for family members will be reviewed at AO.
WELCOME
We would like to officially welcome you to Naples, Italy and to our Area Orientation (AO)! Our AO team at NSA Naples, along with our sponsors, are here to help you with your transition into the community. In the AO packet, and with our Virtual AO program, you will be able to access all the necessary paperwork and information that you will need to make this transition smooth and efficient as you settle in.
On this page you will see our video presentations and PowerPoint briefs that explain all the services and organizations here at NSA Naples. Please review these briefs and take your time to fill out all paperwork located in your packet so you are well prepared to turn them in at the in person brief.
In-person AO will begin on Tuesday and will be a two day process that will help introduce you to all the departments at NSA Naples.
The location for in-person AO will be at the MWR Movie Theater on the Support Site base near the NEX food court. Currently, only the main Sponsor or a family member in their place should attend Area Orientation. Due to the nature of this transition and limited space, we will notify the community once we’re able to welcome more family members to the in-person AO. Also, there will be no food or drink allowed in the space and masks will be required at all times, in accordance with Italian law, when applicable. Regular breaks will be provided to accommodate for these constraints.
If you have any questions, concerns or problems please reach out to your sponsors or our Area Orientation team. They are located 1st floor Navy Lodge at Fleet and Family Support Center. Thank you, and welcome to Naples!
V/r,
CO
AO OFFICE DSN: 629-6945; 081-811-6945
AO DUTY CELL: +39-335-848-4641 AVAILABLE ON WHATSAPP
AO COORDINATOR EMAIL: nsanaplesao@eu.navy.mil
| Area Orientation updates as of 09 NOV 2021 |
We are pleased to announce that in-person rotator pick-ups have returned for newly arriving community members at the Capo Air Terminal. As such, large bus service to the Navy Lodge at Support Site is no longer necessary, and a new – more personalized and reimbursable– service is available. Sponsors and Commands can utilize this new service immediately, starting with the next rotator, which is set to arrive this weekend, Nov. 13/14. The face-to-face welcome and support that Sponsors provide is critical to getting newcomers quickly settled, but we realize not all Sponsors have enough vehicle space for new families and their luggage, pets, etc. To ensure adequate resources are available to Sponsors, NSA Naples has coordinated base access for the taxi service “Muto Travel”. Sponsors should make arrangements in advance at +39-339-161-8395 or +39-366-521-6413, or mutotravel@gmail.com. As an additional service, the NSA Naples Public Works Department will provide utility vans for excess luggage and pet crates. This “free to newcomers” service will help ease the burden of these bulkier items, while Commands and Sponsors ensure Sailors and their families get the proper welcome they deserve. Finally, we understand anything can happen, so our USO volunteer family has graciously committed to helping new arrivals get in touch with Sponsors if the Sponsor is delayed while getting to the Capo air terminal. As always, your Command Sponsors are the key to making sure our newest community members get off to the right start. NSA Naples is proud to continue serving each of you, and we hope these options and services make it easier to provide first-class service to our Sailors and their families. |
| Medical Department |
The medical department is located on the Gricignano Support Site Base. The hospital is available to support all your medical and dental needs for you and your family.
POC: 081-811-6209 / DSN 314-629-6209
Video |
Forms |
| Personnel Support Detachment (PSD) |
PSD is located in Admin I of the Capodichino base and Logistic Specialist (LSs) are available to service all your pay or incentive issues.
CAC ID card replacement is available.
POC: 081-568-5050 / DSN 314-626-5050
Video |
Forms |
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| Housing Department |
Housing is located in two buildings on the Gricignano Support Site Base. They are here to facilitate your on base or economy move. Staff will be able to help you from the time you arrive in Naples until you are fully moved in to your rental.
POC: 081-811-4930 / DSN 314-629-4930
| Sojourners Permit |
Sojourner Permits are obtained at the Fleet and Family Office located at the Gricignano Support Site Base on the 1st Floor of the Navy Lodge. The office will be able to facilitate any Sojourner applications needed for you family members and you.
For appointments please call the AO Coordinators at 629-6945 / +39 335-848-4641 / +39 331-642-3458.
For all other questions and concerns regarding Sojourners please contact: 081-568-4576 / DSN 314-626-4576
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Forms |
| Safety |
The Safety Department is located in Admin III of the Capodichino Base. They provide safety measures for driving, outdoor activities, and private/social group events.
POC: 081-568-3147 / DSN 314-626-3147
Video |
Forms |
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| Motor Vehicle Registration Office |
MVRO's main office is located on the Gricignano Support Site Base. They do registration, re-registration, and issue your AFI/NATO driver's license. The driving test will be conducted at the Movie Theater at the food court.
Please call the AO coordinators to set up your test appointment. For all other appointments and questions please contact:
POC: 081-811-6876 / DSN 629-6876
Video |
Forms |
| Tricare |
The Tricare office is located in the hospital on Gricignano Support Site Base. They provide military members and their family with support and questions regarding medical coverage needs.
POC: 081-811-6330 / DSN 314-629-6330
Video |
Forms |
| Emergency Management (EM) & OPSEC |
The EM office is located on the Capodichino base in the air terminal basement. They provide AtHoc registration and CBR fittings to all active duty Navy personnel.
POC: 081-568-5303 / DSN 314-626-5303
Video |
Forms |
| Personal Property |
The Personal Property office is located on the Gricignano Support Site Base on the 1st floor of the Navy Lodge. They will assist with your on-base/economy move for your personal property.
POC: 081-811-6950 / DSN 314-629-6950
Video |
Forms |
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| DoDEA Schools |
The DoDEA Elementary and High Schools are located on the Gricignano Support Site Base. They have a link to be able to complete school registration.
POC: 081-811-4093 / DSN 314-629-4093
Link |
Forms/Documents |
| NSA Naples Chapel |
Link |
Forms/Documents |