OHANA MILITARY COMMUNITIES
Navy Region Housing Hawaii Issue Resolution Process
STEP 1: Identify the Issue
Contact the Hunt Maintenance Management Office MON-FRI: 0800-1700
Halsey Terrace: ph.(808) 839-8620, Email: eastRSO@huntcompanies.com
Moanalua Terrace: ph. (808) 839-8640, Email: westRSO@huntcompanies.com
Pearl City Peninsula: ph. (808) 839-8670, Email: centralRSO@huntcompanies.com
STEP 2: Incomplete or not satisfied?
Contact the Hunt Management Team Management Office Community Director MON-FRI: 0800-1700
Faye Tukes: ph. (808) 839-8641, Email: faye.tukes@huntcompanies.com
STEP 3: Issue still not resolved?
Contact the Navy Family Housing Office Navy Housing Liaison MON-FRI: 0730-1600
Ricky Sizemore: ph. (808) 474-1804, Email: ricky.w.sizemore@navy.mil
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NAVY REGION HOUSING HAWAII
Joint Base Pearl Harbor-Hickam
Navy Housing Service Center
4825 Bougainville Drive Bldg. 2652
24hr MAINTENANCE HELP LINE: (808) 839-HELP (4357) (808) 474-1820/1821
HICKAM COMMUNITIES
Hickam Communities Issue Resolution Process
STEP 1: Identify the Issue
Contact the Hickam Communities Community Manager:
Earhart Village:
Michelle Doyle: ph. 808-853-3770, Email: earhart@hickamcommunities.com
Officer Field, Onizuka, Bellows:
Whitney Nelson: Ph. 808-423-3086, Email: officer_field@hickamcommunities.com
Hale Na Koa:
Les Smith: ph. 808-423-1647, Emailhalenakoa@hickamcommunities.com
STEP 2: Incomplete or not satisfied?
Contact the Hickam Communities Management Team:
Operations Director, Christina Sonnier: ph. 808-423-1648
Director of Property Management, Carolyn Decker: ph. 808-853-3783
management@hickamcommunities.com
STEP 3: Issue still not resolved?
Contact the JBPHH Military Housing Office (MHO):
Military Housing Liaison, Randy Young: ph. 808-448-6883, Email: randy.young@navy.mil
Housing Asset Manager, Rachel Guerrero: ph. 808-448-6889, Email: rachel.guerrero@navy.mil
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FOR AFTER-HOURS EMERGENCIES CALL 808-423-1650 or 9-1-1