The Army Housing Services Office (HSO) is located in Building 1004, 111 7th Street, Fort Shafter, Hawaii 96858, is the lead proponent to assist all military personnel stationed on the island of Oahu with living downtown. The HSO is open from 8:00 am to 5:00 pm, Monday through Friday, except the first and third Thursday of each month when assistance begins at 9:00 am. Their phone numbers are (808) 438-0149 or 438-3820.
However, both the Housing Service Center (HSC) and Hickam Housing Management Office (HMO) site provide computer access to the rental listings available on the HSO’s website, as well as HSO services.
The DoD sponsored home finding website, HOMES.mil, is accessible 24 hours a day, seven days a week, and is free and totally self-service--both by those searching for properties and those listing properties. Those seeking rental properties can view photos, maps and detailed descriptions of property listings. Information included on the website also shows available amenities, dates, prices and mileage from military installations. The HSC and HMO staff can also provide rental listing from the HSO website. HSO services include in-depth briefings on renting in the community, scheduling appointments to view rentals, transportation to view prospective rentals, lease review, complaint mediation, discrimination complaint processing, inspecting rentals for adequacy, rental listings, BAH rates, school information, in-depth maps of Oahu, security deposit waiver information (utilities), and information on the Housing Relocation Assistance Program (HRAP).
Welcome Aboard Package
- Your Military in Hawaii – The Official Military Guide
- Hawaii Military Guide
- Listing of Public Schools for Navy Housing Residents (download PDF in link below)