The Army Housing Services Office (HSO) located in Building 1004, 111 7th Street, Fort Shafter, Hawaii 96858, is the lead proponent to assist all military personnel stationed on the island of Oahu with living downtown.
The HSO is open from 8 a.m. to 5 p.m., Monday through Friday, except the first and third Thursday of each month when assistance begins at 9 a.m. Their phone numbers are (808) 438-0149 or 438-3820.
However, both the Navy HSC and the Hickam HMO can provide housing referral services (HRS) and information regarding living in community housing.
The DoD sponsored home finding website HOMES.mil is accessible 24 hours a day, seven days a week, and is free and totally self-service--both by those searching for properties and those listing properties. Those seeking rental properties can view photos, maps and detailed descriptions of property listings. Information included on the website also shows available amenities, dates, prices and mileage from military installations. HSO services include in-depth briefings on renting in the community, scheduling appointments to view rentals, transportation to view prospective rentals, lease review, complaint mediation, discrimination complaint processing, inspecting rentals for adequacy, rental listings, BAH rates, school information, in-depth maps of Oahu, security deposit waiver information (utilities), and information on the Housing Relocation Assistance Program (HRAP).