***Note: Beginning May 3, West Loch Pass and ID Office will be closed indefinitely. All Pass & ID business transactions can be conducted at the Pearl Harbor Office from 6 a.m. to 6 p.m. Monday through Friday or at the NCTAMS Pass & ID Office from 6 a.m. to 2:30 p.m. Monday through Friday. Both offices are closed on weekends and holidays.***
Nimitz Visitor Control Center/ Pass & ID
1250 South Drive, Honolulu, HI 96818
Joint Base Pearl Harbor-Hickam, Hawaii
(Adjacent to Nimitz Gate, Building 3455)
Phone: (808) 449-0865/0867
(Due to COVID-19 requirements, there may be a delay in processing times. Thank you for your patience.)
Hours of Operation
Monday – Friday, 0600 – 1800
Closed: Weekends/Federal Holidays
The requirement for UNESCORTED base access for all non-DOD affiliated workers/guests is to complete and submit SECNAV Form 5512/1 and JB2 Form 0-180 via their sponsor. The SECNAV 5512/1 form is the sole means to initiate background checks and authorizes the DoN to obtain PII for vetting purposes prior to authorizing unescorted installation access. This policy is effective for all events, to include one-time events such as weddings, retirement ceremonies, PAO functions, changes of command, special events, job applicants, and for vendors/service providers not enrolled in the Defense Biometric Identification System (DBIDS), Transportation Workers Identification Card (TWIC) holders without a Merchant Mariner Credential (MMC), and Civilian Retiree Card Holders prior to PSD re-issuance of expired credentials.
IAW with CNIC M-5530.2, Trusted Traveler procedures may be used during Force Protection Conditions (FPCON) NORMAL through BRAVO. The Joint Base Commander (JBC) has the authority to suspend the Trusted Traveler Program when needed. It allows uniformed service members or DoD employees with a valid CAC, retired uniform service members, or adult family members with a valid DoD identification credential to present identification for verification while simultaneously vouching for family or guests that are traveling with the sponsor as vehicle occupants. Trusted Traveler for JBPHH does not automatically transfer to other installations.
The Trusted Traveler program is NOT applicable for those individuals who are requesting access to conduct business as a contractor, volunteer, subcontractor, service provider, vender vendor or supplier.
Trusted Traveler does not apply at the following locations: West Loch NAVMAG, Lualualei NAVMAG, or Red Hill.
Foreign Nationals are NOT authorized to be brought on the installation via Trusted Traveler. Please see below on the Unofficial Foreign National Visitor Request process.
Trusted Traveler guests are considered ESCORTED and must remain with the sponsor at all times until they depart from the base.
The number of personnel a Trusted Traveler is authorized to vouch/sponsor is limited to the number of individuals legally seated in the vehicle in which the Trusted Traveler is located, not to exceed (5) personnel maximum. Trusted Traveler hours may change at the discretion of the Joint Base Commander or designee at any time without prior notification.
Call-in procedures are only authorized for Senior Officers (O-7 and above), Senior Executive Service (SES) positions (Level V and above), and select senior enlisted leaders assigned to living quarters on JBPHH with a completed Sponsorship Entry Access Request Form on file. Contact the JBPHH Joint Defense Operations Center (JDOC), DSN: 471-3392/471-3393 or COMM: 808-471-3392/808-471-3393, for further guidance.
The Call-In Program is not authorized if Trusted Traveler has been suspended.
Houseguest passes for UNESCORTED access is a privilege afforded to privatized and military family housing residents who reside on-base only. Short-Term and Long-Term passes are available in different increments. All required forms are available for download below.
Short-Term Houseguest requests passes of 1-30 days can be completed same day and must require a SECNAV Form 5512/1. Both the sponsor and sponsoree must be present.
Short-Term Houseguest passes of 31-180 days have an expected lead time of 10-14 business days to process. Ensure all documents below are filled out correctly and bring to Pass & ID (Bldg. 3455).
- SECNAV Form 5512/1
- JB2 Form 0-180 (Must have Housing Office and Command endorsements)
- Short-Term Houseguest (31-180 days) Checklist
Long-Term Houseguest passes of 181-365 days have an expected lead time of 10-14 business days to process. Ensure all documents below are filled out correctly and bring to Pass & ID (Bldg. 3455).
- SECNAV Form 5512/1
- JB2 Form 0-180 (Must have Housing Office and Command endorsements)
- Long-Term Houseguest (181-365 days) Checklist
Agent Privilege Letters:
An authorized patron entitled to Exchange and/or Commissary privileges and incapable of shopping at the Exchange or Commissary due to extreme hardship, no adult member or dependent is capable of shopping, an eligible child is in the household of an ineligible parent or guardian, certified medical reasons or sponsor is stationed/deployed away from his or her household, may have a person (agent) temporarily authorized Exchange or Commissary privileges on an agent letter from the Nimitz VCC Office after approval from the JBPHH Chief Staff Officer (CSO) or delegated authority. Agent letters issued by other military installations may be honored by JBPHH Commissaries, NEX or BX at the discretion of the installation or facility where access is requested. Agent letters issued by JPBHH may not be honored by other installations and are at the discretion of that installation to determine if access will be granted or denied. Unless JBC or designee approves, a sponsor may only have one designated agent per household. Agent letters are only valid for one year. Applicants must submit an application for issue and/or renewal to the VCC office 30 days prior to the date the agent letter expires or access is needed. It may take up to 30 days for the approval.
Transportation Service Companies such as taxis and shuttles requesting access to JBPHH must have locally issued DBIDS cards. DBIDS cards will only be issued to companies sponsored by the Exchange Services. Sponsor will complete the Authorized Taxi Checklist available for download below.
Rideshare programs and personal delivery programs such as UBER, Lyft, UBER Eats, Door Dash, and Postmates are authorized to operate on JBPHH. The driver of the vehicle must have UNESCORTED access (i.e., DBIDS cards, CAC, etc.). All vehicles must prominently display the rideshare company logo.
Trusted Traveler is NOT authorized for Transportation Service Companies, Rideshare programs, and personal delivery programs.
News Media Access
Media representatives may be granted access after coordination through the JBPHH Public Affairs Office (PAO) and must be escorted at all times. Contact the PAO at (808) 473-2926 or 473-3788, or the duty cell phone, (808) 371-5189.
Unofficial Foreign National Visitor Request
The Joint Base Commander is the approving authority for all foreign nationals requesting access to JBPHH and must be submitted at least 14 days prior. The sponsor of the foreign national must complete the following form and bring to Pass & ID (Bldg. 3455). The required forms are available for download below:
- Foreign National Visitor Request Form
- Foreign National Visitor Request Checklist
Special Events Section
Special events include, but not limited to, command functions and/or events hosted by DoD commands, active duty, reserve, retired military personnel, active DoD civilian employees and their dependent family members.
The special event host must complete the following documents and e-mail to 647SFS.JBPHH.SpecialEvents@us.af.mil at least 10 business days prior to the event.
- Special Event Visitor List
- SECNAV Form 5512/1 (must have for each guests age 16 and older)
Please call (808) 449-0870 or e-mail above for any questions.
Provides Air Force, Navy, Hawaii Armed Services Police (HASP) reports, FOIA requests, AFJIS background checks, weapons registration, JBPHH traffic citations/court, and the Traffic Warden Program.
Air Force/Navy Reports – 808-449-8907/808-449-0866
Traffic Citations/Weapons Registration – 808-449-0877
Traffic Court – Navy College Building (Bldg. 679)/USS UTAH Room 1245 (Wed Only)
- JB2 Form 0-180 Summary Sheet for Visitor Pass (1 May 2020)
- SECNAV 5512/1 DoN Local Population ID Card/Base Access Pass Registration (expires May 2024)
- Agent Letter (Special Consideration) Checklist (1 May 2020)
- Agent Letter (Medical) Checklist (1 May 2020)
- Agent Letter (TDY) Checklist (1 May 2020)
- Foreign National Visitor Request Form (1 April 2018)
6a. Foreign National Visitor Request Checklist (1 May 2020)
- Authorized Organization Checklist (1 May 2020)
- Authorized Organization New Hire (30 Day Max) Checklist (1 May 2020)
- Banks and Food Vendor Checklist (1 May 2020)
- College Student Checklist (1 May 2020)
- DoD Civilian Spouse Card Checklist (1 May 2020)
- Home Services Providers Checklist (1 May 2020)
- Short-Term Houseguest (31-180 Days) Checklist (1 May 2020)
- Long-Term Houseguest (180-365 Days) Checklist (1 May 2020)
- On-Base Housing Resident (1 Year Maximum) Checklist (1 May 2020)
- Non-Profit Organization Checklist (1 May 2020)
- Special Considerations Checklist (1 May 2020)
- Authorized Taxi Checklist (1 May 2020)
- Sponsorship Letter Checklist and Template (1 May 2020)