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MWR, CYP Facilities Experience Duplicate Charges

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09/27/16

YOKOSUKA, Japan (NNS) – Customers at Navy Region Japan’s Morale, Welfare and Recreation (MWR) and Child and Youth Program (CYP) facilities may have recently experienced duplicate debit and credit card charges due to a computer system error.

A system update began on Saturday, Sept. 24 but was stopped the next day when some customers noticed erroneous charges. CNIC Treasury has identified all the erroneous charges and has notified Bank of America, which is in the process of reversing the charges.

The issue involved a software update.  There is no evidence of large scale hacking or identity theft. Customers do not need to take any action to have their accounts refunded.  Customers should be fully refunded in the next few days.

 

 

 

 

 

 

 

 

 

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