Joint Expeditionary Base Little Creek-Fort Story Logo Commander, Navy Region Mid-Atlantic  |  Joint Expeditionary Base Little Creek-Fort Story
Commander, Navy Installations Command
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Retired Activities



Our mission is to provide assistance to retirees, surviving spouses, active duty personnel contemplating retirement, and family members. We extend our offer of assistance to Navy/Marine Corps retirees and their families as well as those from all other branches of the military including retired reserves. We provide direct assistance, counseling, and current information on retiree related matters, or in many cases, find an agency or resource to resolve a retiree's problem.

Many military retirees do not realize they rate space available quarters on military bases. The exchanges sponsor and run the lodges: Navy Lodge, Air Force Lodge, Army Guest Houses, and Marine We welcome walk-in clients, phone calls, and e-mail to either of our two Hampton Roads Retired Activities Office (RAO) branches. Hampton Roads RAO branches include the Norfolk Naval Station office and the Naval Amphibious Base office. These offices are staffed entirely by volunteers, and are open for business between the hours of 1000 and 1400, Monday through Friday. They are closed on all federal holidays. See below for mailing addresses, directions, and phone numbers. Corps Guest Houses. The MWR departments of the various services have transient visitors quarters on-base as well as some off-base resort hotel accommodations.



  • Provide Survivor's Benefit Plan Counseling
  • Provide Casualty Assistance to Survivors
  • Prepare Condolence Letters With Checklist For Identified Local


All staff members are volunteers & volunteers are always welcome.


  • Provide Information On Programs, Rights, And Benefits When Requested.Provide Assistance to Resolve Conflicts Between Retirees And Various Government Agencies.
  • Find Resources to Resolve Retiree Questions/Concerns Outside Our Expertise/Purview.
  • Provide Location/Addresses and Phone numbers Of Various Federal/State/Local Agencies or Officials
  • When Requested:: Conduct An Annual Retiree Seminar



Naval Base Norfolk

Fleet and Family Support Center Norfolk
7928 14th St, Suite 149

Norfolk, VA 23505-1219
(757) 445-4380 DSN 564-5326

From I-64:

  1. Take I-564 exit.
  2. Take International Terminal Blvd. exit.
  3. Turn right onto Hampton Blvd.
  4. Turn left onto Baker St. (at Pizza Hut).
  5. Turn left into parking lot
  6. FFSC is in building #SDA-344 on the right.


JEB Little Creek-Fort Story

Fleet and Family Support Center JEB Little Creek-Fort Story
1450 D St. Bldg. 3129
Norfolk, VA
(757) 462-8663


From I-64:

  1. Take Northampton Blvd. (US 13) exit east towards Oceanfront/Chesapeake Bay Bridge Tunnel.
  2. Take VA 225 ramp north onto Independence Blvd. towards Little Creek/NAB.
  3. Go straight through traffic light at intersection of Independence Blvd. and Shore Drive.
  4. Go through Gate 5. Continue on D St. through two traffic lights.
  5. FFSC is in building #3129, the third building on the right, past 6th St. At 1450 D St.



Click here for a PDF of this article

For more than a century and a half, veteran airmen, Marines, sailors and soldiers have enjoyed the finest lifestyles in their retirement. The tradition continues with both the Gulfport and Washington campuses of the Armed Forces Retirement Home, model retirement centers with facilities and services designed with our residents in mind. For more information click here  


Notification of Retiree Death Form
This form should be used to report the death of a military retiree. Though this is a difficult time, it's crucial to report the death of a military retiree promptly. Upon notification, DFAS will stop monthly payments to prevent overpayment and future collection of debt.

Please follow all instructions carefully. An improperly submitted form could cause overpayment or delay in paying any benefits the retiree's survivors may be entitled to.



Deceased Retiree Survivor's Guide

The "Joe Sal" Project is an initiative designed to help ease the burden of our terminally ill retirees and their families. The Navy Casualty Assistance Division (BUPERS N135C) in conjunction with the Defense Finance and Accounting Service-Cleveland Center (DFAS-CL) has prepared a package to distribute to terminally ill retirees upon request.

For more information about the Joe Sal Project and how to receive the package, following this link:
You can also visit or call the Retired Activity Office at Norfolk or Little Creek.



There are two special compensation programs which allow military retirees to receive both their retired pay and their Veterans Administration (VA) disability compensation. CRDP, initiated in 2004, is being phased in over a ten year period. When completed in 2014, eligible retirees will receive full retired pay and VA disability compensation from the time eligibility is established.

Summaries of the CRDP and CRSC programs are provided below. Contact the Defense Finance and Accounting Service (DFAS) at 1-800-321-1080 for detailed information and eligibility requirements. The VA can be reached at 1-800-827-1000. For additional information and in-depth discussion of these programs, go to or


CRDP allows qualified military retirees to concurrently receive retired pay and VA disability compensation. Retirees with 20 or more years of service and 50 percent or higher VA-rated disability will no longer have their retired pay reduced by the amount of the disability compensation. CRDP is automatically provided to qualified retirees. Eligible retirees will see an increase in retirement pay each year until full concurrent receipt is being jpaid in 2014. For details or eligibility questions use the phone numbers or website above, or contact this office.


CRSC allows qualified military retirees with combat related disabilities to concurrently receive retired pay and VA disability compensation. Eligibility requirements include stipulations that the veteran must be receiving military retired pay and have a 10 percent or greater VA-rated disability. Eligible veterans must apply for CRSC. Submit your application (DD Form 2860) through your parent military service branch. Each service branch has the authority to determine eligibility. Questions regarding CRSC should be directed to the Defense Finance and Accounting Service (1-800-472-7098). Retired Activities Offices can assist with preparation and submission of your application.


Some retirees may be eligible for either CRDP or CRSC; they can not receive both. There is an annual open season (December through January) which allows retirees qualified for both programs to choose the program they prefer.



Since some prescription drugs may no longer be available to retirees through local military pharmacies, more retirees may decide to use the local Retail Pharmacy Network or the Tricare Mail Order Pharmacy (TMOP) Program.

Compared to retail pharmacies, The TMOP can save you money on drugs for long term, ongoing medical conditions and can be convenient and easy to use. Co-payment for a 90 day supply of non controlled substances (up to 30-day supply for controlled substances) at TMOP is $3 for formulary generic drugs, $9 for formulary named drugs and $22 for non-formulary drugs. This represents a 66% savings over using retail pharmacies which require the same co-payment for a 30 day supply. For further information or registration forms, you can visit any of the Health Benefits Advisor (HBA) offices at the local Military Treatment Facilities or call the Tricare Region 2 Customer Service at 1-800-903-4680.


Effective 1 March 2003 Express Scripts replaced Merck Medco as the TMOP provider. Those retirees not previously utilizing the mail order program, but wish to participate may obtain registration forms, a beneficiary guide and other information by visiting the nearest HBA office, calling the Tricare Service Center at the above toll free number, or contacting Express Scripts toll free at 1-866-363-8667 or online at

If you have questions concerning TMOP, you are invited to call either of our two local Retired Activity Office branches. Additionally, there is substantial information on overall administration of the local Navy pharmacy program and other medical matters contained in the Naval Medical Center Portsmouth (NMPC) web site

How TRICARE Mail Order Pharmacy Program (TMOP) Works with Other Health Coverage Plans

If you have pharmacy benefit coverage under another health insurance (or "double coverage" as it is sometimes called), you must use up the pharmacy benefit from the insurance company before you may use the TRICARE prescription benefit in either retail pharmacies or the mail order program.

Medicare HMOs, the Federal Employees Health Benefits Program (FEHBP), and any Medigap supplemental insurance plans that include a pharmacy benefit, fall into this category. Under the double coverage rules, the other insurance will be the primary payer, and TRICARE will be the secondary payer. The law states that TRICARE must be the second payer to the other insurance coverage. This applies to pharmacy benefits, as well as, medical or surgical services.


Once OHI benefits have been exhausted, the TRICARE Pharmacy Program will pay the pharmacy costs, less the applicable co-payments, for the remainder of the year. To do so, beneficiaries will have to provide proof showing that OHI limits have been reached or exceeded. The TRICARE Pharmacy Program will also provide a benefit if the medication is not on the formulary (list of available medications) for your other insurance, but is on the DoD formulary. However, you will need to provide documentation indicating that the drug was not on the OHI formulary. For TRICARE Pharmacy Program services, you can submit an explanation of benefits (EOB) statement, or similar document, from your other insurance carrier to a TRICARE claims payer for your region. For the National Mail Order Pharmacy (NMOP) Program, you can send this documentation along with your CO-payment and prescription. For further details contact the TRICARE 1-877- 874-2273.



TRICARE For Life (TFL) was passed by Congress and signed into Public Law (PL. 106-398) on October 30, 2001. It was implemented by the Department of Defense on October 1, 2001, TFL restores TRICARE coverage for all Medicare-eligible retired beneficiaries who are enrolled in Medicare Part B. TFL effectively fulfills the promise of lifetime health care made to older retirees for a career in uniformed service.



TFL covers all retirees, spouses and survivors age 65 and older, who are eligible for Medicare Part A (for hospitalization payments) and who are enrolled in Medicare Part B (for other provider payments).



Navy Marine Corps Retirees in the Hampton Roads, Virginia area

Navy Marine Corps Relief Society in our area has a visiting nurse program that may be of value to those retirees or retiree family members that are in need of answers to health care questions and services available in our area.

Phone: 757-322-1190



Retirees and retiree dependants rate space available travel on military aircraft. To find out eligibility and category listings go to the following link: MilitarySpot.



Many military retirees do not realize they rate space available quarters on military bases. The exchanges sponsor and run the lodges: Navy Lodge, Air Force Lodge, Army Guest Houses, and Marine Corps Guest Houses.

The MWR departments of the various services have transient visitors quarters on-base as well as some off-base resort hotel accommodations.





Would you like:


the opportunity to help your shipmates and their families?

to have the opportunity to stay current with policies and laws that effect your retirement benefits?


Consider volunteering at one of the area's two Retired Activities Offices.


Retired Activities Offices (RAO) are located at Norfolk Naval Station and Little Creek Naval Amphibious Base and provide service to military retirees and their families over a large section of the Mid-Atlantic area, including all of Eastern and Central Virginia, the Eastern Shore, Northeastern North Carolina and the Outer Banks.


In addition, the offices respond to calls for assistance from across the nation. The RAO is totally dependent upon volunteers to offer this service and to keep both offices open. Your time commitment would be four hours a week and your experience with the military is your prerequisite.


For more information please visit or call Little Creek at 462-8663 or Naval Station Norfolk at 322-9113. You can also email: and our volunteer on duty will be happy to answer any questions.




Listed below are some of the Internet favorites frequently used by Norfolk RAO's (Naval Base and Amphibious Base) to keep up-to-date on issues that concern military retirees: FIRSTGOV.COM
This one-stop Web site consolidates over 20,000 government Web sites into a single site with more than 27 million Web pages of government information. This Web site is designed to help civilians, federal workers, and active duty and retired military personnel to find the information they need quicker and easier.

Access America for Seniors with State Links
Administration on Aging
American Assoc. of Homes & Services for Aging
Arlington Cemetery
Armed Forces Vacation Club
Bureau of Naval Personnel
Defense Commissary Store
Defense LINK
Department of Labor
(DFAS) Defense Finance and Accounting Service
(BUPERS) Disability Web site
DOD Military Funeral Honors
FRA (Fleet Reserve Association)
National Fraud Information Center
National Personnel Records Center
(NAUS) The National Association for Uniformed Services
Naval Reserve Pers Center New Orleans LA
(NEX) Navy Exchange
Navy Lifelines - Retirees
Navy On Line
(TREA) Retired Enlisted Association
(TROA) Retired Officers Association TROA
Savings Bonds Information
Small Business Assoc.
Social Security
Social Security Retirement Planner
TRICARE Claims Info
TRICARE Retiree Dental Plan
United States Coast Guard
United States Marine Corps
U.S. Army Homepage
USSVI — United States Submarine Veterans Inc.
VA Health Care Eligibility
VA Home Page
VA Insurance Dividends


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