FAQs

The purpose of this web site is to provide you with as much information as possible and in a user-friendly way. We also want to be as responsive as we can be, but please remember, the staff is extremely small and your help is needed. Please note: This web site does not replace the chain-of-command nor is it appropriate to solicit Navy business through the site.
   

We will not obtain personally identifying information about you when you visit our site unless you choose to provide such information to us. If you choose to send email to the site webmaster or submit an online feedback form, any contact information that you provide will be solely used to respond to your request and not stored.
 

If you have questions or comments, please follow these steps:

  • If you have questions about basic training (a.k.a. "Boot Camp"), write Recruit Training Command Public Affairs at mailto:rtc.pao@navy.mil?subject=Questions%20or%20Comments. If you're writing about a specific recruit, please include his or her full name, divisionnumber, and Social Security number. If you would like to talk to someone about basic training, call Recruit Public Affairs at (847) 688-2405.
       
  • Please check the RTC Frequently Asked Questions page first.
       
  • If you still can't find the answer, then send your question via email to one of the email addresses (or go to one of the web sites) below. If you write, please sign your name so we can reply to you personally.

   
For answers to questions regarding general Department of Defense policies, go to http://www.defense.gov/

For questions regarding career opportunities in the U.S. Navy, call 1-800-USA-NAVY or go to the Navy Recruiting site at http://www.navy.com/.

If you have questions about Training Support Center, a.k.a. "A" and "C" Schools, visit the TSC web site at www.netc.navy.mil/centers/tscgl  If you would like to talk to someone about Training Support Center, call TSC Public Affairs at (847) 688-4862, ext. 174.

If you have any questions or comments regarding Naval Station Great Lakes, feel free to contact the Public Affairs Office at (847) 688-2430.

How do I find the email address of a Navy person? Where can I obtain Navy images and photos? How do I replace or obtain a cruise book of a ship on which I or a family member have served? Can I get my personnel records or those of an immediate family member? Where online can I find information about veterans' benefits or Navy personnel issues? Is there a list of web sites of U.S. Navy commands?  Go to the U.S. Navy FAQ page.

For questions regarding general U.S. Navy policy, go to http://www.navy.mil/. For questions regarding Naval training, and for links to other Naval training sites, go to Naval Education and Training web site at http://www.netc.navy.mil/.

 

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