Information and Referral

To schedule an appointment to see a counselor or staff members from other program areas including Personal Financial Management, Exceptional Family Member program, Family Employment Readiness Program, Deployment Support or Relocation you may simply walk in during normal workings hours, 7:30 a.m. to 4:00 p.m., or contact the Centralized Scheduler at (COM) 847/688-3603 ext. 133, (DSN) 792-3603 ext. 133, (Toll-Free) 888/231-0714 ext. 133.

Newly arrived? Confused on how to obtain a military or civilian resources or service? Our front desk personnel can assist you with Welcome Aboard Packages, base maps, a variety of brochures, and direct you to the appropriate staff member for assistance.

Front Desk Reception: (COM) 847/688-3603 ext. 100, (DSN) 792-3603 ext. 100, (Toll-Free) 888/231-0714 ext. 100.

In addition, we also supply you with phone numbers and addresses for various military, city, county, state and federal agencies such as hospitals, local schools, child care and Veterans Affairs.

FFSC Hours: Monday-Friday 7:30 a.m. to 4:00 p.m.; Walk-ins: 8:00 a.m. to 3:00 p.m. For more information on our programs, please click here.

Military OneSource provides information and services for service members and their families who are away from home installations, don't have time to go visit an FFSC in person, or need support services after hours or on a weekend. Military OneSource provides information and advice about things like dealing with deployments, financial matters, relocation, education, relationships, health and dealing with children. The address is You may also call them any time 24/7 at 800/342-9647.


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