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Commander, Navy Installations Command
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Information and Referral

To schedule an appointment to see a counselor or a staff member from other program areas such as: Personal Financial Management, Exceptional Family Member program, Family Employment Readiness Program, Deployment Support or Relocation, you can simply walk in during normal workings hours, 7:30 a.m. to 4:00 p.m. Monday through Friday, or contact the Centralized Scheduler at (COM) 847/688-3603 ext. 100, (DSN) 792-3603 ext. 100, (Toll-Free) 888/231-0714 ext. 100.

Newly arrived or confused on how to obtain military or civilian resources or services? Our front desk personnel can assist you with Welcome Aboard Packages, base maps, a variety of brochures, and direct you to the appropriate staff member for assistance.

Front Desk Reception: (COM) 847/688-3603 ext. 100, (DSN) 792-3603 ext. 100, (Toll-Free) 888/231-0714 ext. 100.

In addition, we will supply you with phone numbers and addresses for city, county, state and federal agencies such as: hospitals; local schools; child care facilities; Veterans Affairs offices, and various military sites 

Additionally, Military OneSource provides information and services for service members and their families who are away from home installations, don't have time to visit an FFSC in-person, or need support services after hours or on a weekend.  Also, Military OneSource provides information and advice about things like dealing with deployments, financial matters, relocation, education, relationships, health, and dealing with children.  For more information, visit:  Also, you can contact them anytime 24/7 at 800/342-9647.

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