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Naval Health Clinic New England

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Richard D. Dewert Medical Clinic, Building 23
43 Smith Road
Newport, RI  02841-1002

Information Desk Telephone:  841-3771

Have comments or concerns? Please leave feedback at:
http://ice.disa.mil/index.cfm?fa=service_provider_list&site_id=1170&service_category_id=11&dep=*DoD

Website:  http://nhcne.med.navy.mil/
Facebook:  http://www.facebook.com/NHCNE

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Naval Health Clinic New England (NHCNE), Newport, is a comprehensive health care facility located at the south end of the naval complex.  It provides a full range of outpatient services for naval shore activities and fleet units of the operating forces, family members of armed services personnel, and other authorized beneficiaries.  NHCNE, Newport, has no emergency care capability.   For emergency care, patients should call 911 for an ambulance or report to the nearest civilian hospital.  The NAVSTA Newport Fire Department provides ambulance services on Naval Station property.  Inpatient care is provided by Newport Hospital hospitalists and Navy physicians through a resource sharing agreement with Newport Hospital, the local civilian hospital on Aquidneck Island.  Clinical staff and services are located in a Comprehensive Health Care Facility, the Richard D. Dewert Medical Clinic, Building 23, which opened in 1997. 

Personnel new to commands in the Narragansett Bay region should present themselves to NHCNE, Newport, within the first few days of arrival.  Active duty members must enroll in TRICARE Prime.  Enrollment is not automatic.  Enrollment kits are available at the TRICARE Service Center, located in the Richard D. Dewert Medical Clinic, Building 23, NHCNE, Newport.  Family members of active duty personnel may be enrolled in TRICARE Prime without an enrollment fee.  Once enrollment is complete, personnel are assigned a Primary Care physician, who manages their medical care. 

All questions about services available and access may be directed to the Health Benefits Advisor. 

 

APPOINTMENT CALL CENTER

Telephone:      1-888-628-9633

                        1-888-NAVY-MED

The Naval Health Clinic New England Appointment Call Center offers a quick and easy way to schedule appointments and personalized, efficient, and streamlined service from specially trained appointment agents.  Access to a Primary Care Manager is also offered 24 hours a day, seven days a week, including weekends and holidays, by calling the above number.

 

BEHAVIORAL HEALTH

Appointments:  By referral or self referral

Telephone:  841-4475

Hours:

  Mon.-Fri. (except holidays):  7:30 a.m. to 4:30 p.m.

The Behavioral Health Clinic conducts psychological evaluation and treatment for active duty personnel.

 

DENTAL

1173 Whipple Street

Telephone:  841-2541/2542

Naval War College Annex:  841-4305

Hours:

  Mon, Tue, Wed, & Thu (except holidays):  7 a.m. to 4 p.m.

  Friday:  7 a.m. to 3 p.m.

The Dental Clinic provides dental care to shore-based Navy and Marine Corps personnel and other authorized beneficiaries in the Narragansett Bay area.  The clinic is located across the street from the Commissary Store and has an annex clinic at the Naval War College.  Dental specialties available include restorative dentistry, periodontics, oral surgery, prosthodontics and endodontics.  Treatment and routine dental examinations for active duty personnel are provided by appointment.  Treatment for active duty family members and retirees not enrolled in the United Concordia or Family Member Dental Plan is on a space available basis.  Dental emergencies will be treated at any time.  To expedite treatment after hours, patients should contact the clinic to let the duty section know when they expect to arrive.  All active duty Navy and Marine Corps personnel are enrolled in a dental review program when they check in with the dental clinic.  They will be notified through their chain of command when they are due for their annual dental examinations.

 

DEPLOYMENT HEALTH (DHC)/INDIVIDUAL MEDICAL READINESS CLINIC (IMR)

Telephone:  841-6186

Hours:

  Mon.-Fri. (except holidays):  7:30 a.m. to 4 p.m.

The Deployment Health Clinic provides Post Deployment Health Assessments to all military personnel returning from deployment.  DHC identifies any behavioral issues that can affect the members well being.  

 

EXCEPTIONAL FAMILY MEMBER PROGRAM

Telephone:  841-6847

Hours:

 Mon.-Fri. (except holidays):  7:30 a.m. to 4 p.m.

 

HEALTH BENEFITS ADVISOR

Telephone:  841-6189

Hours:

  Mon.-Fri. (except holidays):  7:30 a.m. to 4 p.m.

The advisors are available to patients regarding TRICARE, TRICARE for Life, and Medicare.

 

INDIVIDUAL MEDICAL READINESS (IMR)

Telephone:  841-6186

Hours:

  Monday:  7:30 a.m. to 4 p.m.

Individual Medical Readiness provides Annual Health Assessments (PHA) to all active duty Sailors and Marines.  It is a birth month screening of risk factors and behaviors/lifestyle.  IMR staff ensure age and risk related medical screening is performed, as well as counseling on those and other lifestyle topics, and completion of readiness elements.

 

INDUSTRIAL HYGIENE

Telephone:  841-6170

Hours:

  Mon.-Fri. (except holidays):  8 a.m. to 4:30 p.m.

 

KING HALL (for certain schools)

Telephone:  841-4553/3657/4170

Hours:

  Mon.-Fri. (except holidays):  6:30 a.m. to 4 p.m.

Sick call Hours:

  Mon.-Fri. (except holidays):  6:30 a.m. to 9 a.m.

                                               1 p.m.-2 p.m. (M, Tu, Th, F)

 

LABORATORY

Telephone:  841-6780/6783

Hours:

  Mon.-Fri. (except holidays):  7:30 a.m. to 5 p.m.

  Saturdays:  8 a.m. to noon

 

Phlebotomy/Blood Collection Service:

  Mon.-Fri.:  7:30 a.m. to 5 p.m.

  Saturday:  8 a.m. to noon

Mail-Outs: Tests not performed in this laboratory are referred to other military treatment facilities or contracted civilian reference laboratories for testing.

The Laboratory Department provides extensive support services covering Anatomic and Clinical Pathology and is accredited by the College of American Pathologists (CAP).  Contact the Laboratory Department with any questions regarding specimen handling or laboratory policies.

 

MEDICAL READINESS REPORTING SYSTEM (MRRS)/IMR CLINIC

Telephone:  841-6186

Hours:

  Mon.-Fri. (except holidays):  7:30 a.m. to 4 p.m.

The Medical Readiness Reporting System team is responsible for all medical record tracking and recording for all active duty personnel throughout Naval Station Newport. 

 

OCCUPATIONAL MEDICINE

Telephone:  841-3839

Hours:

  Mon.-Fri. (except holidays):  8 a.m. to 4 p.m.  Call ahead for an appointment.

Occupational Medicine provides surveillance and certification exams for occupational hazards, pre-employment exams and return to work clearance. They also provide treatment of work related illness and injury, worksite consultations and review of limited duty assignments.

 

ORAL SURGERY

Appointments:  By referral only

Telephone:  841-3180

Hours:

  Mon.-Fri. (except holidays):  7:30 a.m. to 4 p.m.

The Oral & Maxillofacial Surgery Clinic provides diagnosis, management, and treatment of disease, injury, and disorders of the face, mouth and supportive structures.

 

OVERSEAS SCREENING (Active Duty)

Telephone:  841-6847

Hours:  Mon.-Fri. (except holidays):  7:30 a.m. to 4 p.m.     

 

PATIENT ADMINISTRATION

Telephone:  841-3409/6299

Hours:  Mon.-Fri. (except holidays):  7:30 a.m. to 4 p.m.

Patient Administration provides outpatient services to eligible beneficiaries, including Limited Duty Boards/TDRLs (841-6295), Medical Boards (841-6297), MEDEVAC services/Patient tracking (841-6026), medical records maintenance (841-3409), Overseas screening and Exceptional Family Member Program (841-6847, and Reserve Liaison (841-6283).

 

PHARMACY

Telephone:  841-2224/3714                                                  

Information Automated Refill System:  1-877-211-1126

Hours:

  Mon.-Fri. (except holidays):  8 a.m. to 4:30 p.m.  All services.

            4:30p.m. to 6:00p.m.  Refill pickup and new prescriptions for clinic patients only.

  Saturday:  8 a.m. to 4 p.m.  Refill pickup and new prescriptions for clinic patients only.

Patients are reminded that the Pharmacy does not stock all medications.  You may call the pharmacy to see if your medicine is stocked or a list is available online at http://nhcne.med.navy.mil/services/pharmacy/Formulary.asp  Refill prescriptions are processed via an automated phone-in system or the internet.  Refills will be available for pick-up at the pharmacy after two business days.  Retirees and dependants may see what their co-pay would be for medications at a civilian pharmacy by searching Google for:  Tricare Formulary Search Tool. 

 

 

PHYSICAL EXAMS/IMR CLINIC

Telephone:  841-6186

Hours:

  Mon.:  7:30 a.m. to 3:30 p.m.

  Tues.-Fri. (except holidays):  6:30 a.m. to 3:30 p.m.

Physical Exams staff schedule pre-commissioning, aviation, separation, retirement, routine and Special Forces physicals.  They also ensure that all preliminaries and paper work are complete prior to the patients visit with the provider.

 

 

PREVENTIVE MEDICINE

Telephone:  841-3839

Hours:    Mon.-Fri. (except holidays):  8 a.m. to 4 p.m.

  The Preventive Medicine Team provides environmental health surveys, food safety inspections, communicable disease investigations, travel medicine evaluations, and support any educational classes needed for MRSA, HIV/STD, Lyme disease, West Nile or any other Public Health information classes.

 

RADIOLOGY

Telephone:  841-6840/6841

Hours:

  Mon.-Fri. (except holidays):  7:30 a.m. to 6 p.m.

  Saturday:  8 a.m. to 4 p.m.

 

REFERRAL MANAGEMENT

Appointments:  Not required

Telephone:  841-6189

Hours:   Mon.-Fri. (except holidays):  8 a.m. to 4 p.m.

Patients who have received a referral for specialty care are directed to the Referral Management office for referral processing and instructions regarding obtaining the specialty care.

 

SICK CALL at the NHCNE CLINIC (Active Duty)

Telephone:  1-888-628-9633

Hours:  Mon.-Fri. (except holidays):  7:30 a.m. to 9:30 a.m.

 

WELLNESS CLINIC/HEALTH PROMOTION

Telephone:  841-6777

Hours:  Mon.-Fri. (except holidays):  8 a.m. to 4 p.m.

Health Promotion provides counseling and teaching on various health topics including diabetes and dietetic counseling.  The Health Promotion staff attends multiple health fairs and will eagerly conduct lectures throughout Naval Station Newport area commands and in the community, upon request.

 

 

 

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