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Commander, Navy Installations Command
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Ombudsman

What is the Ombudsman Program?

The Navy Family Ombudsman Program supports mission readiness by enhancing family resilience.   Navy family ombudsmen are dedicated volunteers trained to help Navy families successfully navigate the challenges of the Navy lifestyle. 

What training is provided to the ombudsman?

The ombudsman, with command support, received Ombudsman Basic Training (OBT). OBT is a standardized course that provides the required knowledge and develops the skills necessary to perform effectively as the command ombudsman. Ombudsmen continue their education by attending ongoing training.

Is financial support available for an ombudsman?

The command, based on an authorized budget, may provide reimbursement of expenses incurred during performance of ombudsman duties. Reimbursable items can include administrative support, newsletters, and training.

Who can be an ombudsman?

It is Navy personnel policy that persons appointed as Navy Family Ombudsmen are the spouses of active duty members of the command or selected reserves. If the commanding officer is unable to select the spouse of an active duty or selected reservist then it refers them to enclosure (1) of OPNAVINST 1750.1G CH-2 for waiver procedures.

Contact Your Ombudsman 

For questions, please contact the Fleet and Family Support Center Ombudsman Coordinator at (904) 542-5745.

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