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NBG Patrons Reminded to Follow Mitigation Measures to Combat Spread of COVID-19

03/25/20 10:26 AM

SANTA RITA, Guam (March 25, 2020) – In an effort to prevent the community spread of Coronavirus Disease 2019 (COVID-19), U.S. Naval Base Guam (NBG) implemented several mitigation measures. Among those measures was limiting the number of patrons at NBG facilities including the Orote Commissary and Navy Exchange stores; establishing senior shopping hours; and emphasizing the importance of social distancing.

“After assessing the pattern of operations from last week, we were able to maintain our social distancing goals thus providing the safest environment possible for all NBG patrons,” said NBG Commanding Officer Capt. Jeffrey Grimes.

“I know that it has been a challenging time for all of us,” Grimes added. “I want to assure the community that by implementing these measures we have made positive impacts to help reduce risk. These measures are in place because we must all do our part to stop the spread of COVID-19.”

As we enter into the weekend all patrons are encouraged to continue to strictly follow the policies and procedures in place while onboard NBG. NBG also asks all patrons to adhere to the following considerations:

  • Respect the 60 Years and Older Operating Hours: On Friday, Saturday, and Sunday, from 10-noon for the DeCA Orote Commissary and from 9 a.m.-11 a.m. for the NEX Main Store, people 60 years and older and people with disabilities that require assistance will be authorized exclusive shopping privileges,
  • If you are Sick Stay Home: Patrons who are experiencing flu-like symptoms will not be permitted access to NEX and DeCA facilities. These patrons should stay at home or otherwise isolate themselves and telephonically contact appropriate medical authority. 
  • Practice Proper Social Distancing.
    • On Friday, Saturday and Sunday NBG requests that patrons come to the base at different times of the day to avoid long lines in the morning, limit unnecessary personal interactions and maximize social distancing. The Orote Commissary limits the number of customers in the store to 60 patrons at a time to ensure proper social distancing. From a review of last weekend’s data, it is possible to meet all patrons’ needs without unnecessary waiting lines.
    • While inside NEX and DeCA Orote Commissary facilities, and while waiting to enter these facilities, all patrons must adhere to strict social distancing practices and remain no less than six feet away from all other persons to the greatest extent possible.  Signs and floor markers have been placed to aid you in this practice.  This policy will be strictly enforced.
    • The number of personnel shopping per family should be minimized to the maximum extent possible.
    • Wherever feasible, it is strongly recommended that children should not accompany shoppers. If children do accompany shoppers, parents must ensure children maximize social distancing and prevent unnecessary interactions with other patrons.
  • Abide by all Purchase Limits: 
    • Critical Public Health Supplies:  To preserve inventory of critical public health supplies, NEX and DeCA Orote Commissary will limit patrons to two (2) identical items of the following products per family, per day: bleach, cleaning alcohol, disinfectants sprays, hand sanitizer, hand soap, sanitizing wipes, toilet paper, and drinking water. 
    • All Products:  To ensure equitable distribution of commercial products, NEX and DeCA will limit patrons to one (1) shopping cart per family.  Patrons are prohibited from making purchases which are excessive or unreasonably disproportionate in volume.  Excessive purchasing of all products will be monitored and enforced.  There will be no restock of cleaning/sanitation supplies during the day.
    • Gasoline: NEX will limit gasoline sales to one 1 vehicle and 1 container (no larger than 5 gallons) per day.   

As a reminder the following personnel are authorized to access NBG at all times:

  • Active duty military and United States Coast Guard personnel and their authorized dependents;
  • National Guard and Reserve Component personnel and their authorized dependents;
  • Department of Defense (DoD) civilian employees and their authorized dependents;
  • Navy Exchange (NEX) and Defense Commissary Agency (DeCA) employees; and
  • Full-time contractors executing Mission Essential Base Operating Support, maintenance and construction.

Patrons who do not fall into any of the categories listed above are authorized to access NBG all day Friday, Saturday, and Sunday.

NBG strongly requests that patrons attempt to access the base only during authorized times. Attempts to enter the base when not authorized causes unnecessary social interactions with critical NBG first responders who are tasked to provide safety and security of the installation.

NBG, in consultation with public health authorities, will continue to evaluate and make changes to these policies, as required, to ensure a proper balance between public health and mission readiness. All persons are encouraged to monitor NBG social media for updates.