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NBG Sets HPCON Charlie, Urges Patrons to Follow Mitigation Measures and Mandates

03/31/20 10:49 AM

SANTA RITA, Guam (March 31, 2020) – U.S. Naval Base Guam (NBG) Commanding Officer, Capt. Jeffrey Grimes has directed the setting of Health Protection Condition Charlie (HPCON C) for NBG installations, tenant commands, and organizations. NBG personnel and patrons are strongly urged to follow all mitigation measures and current mandates set forth as part of an aggressive campaign to prevent the community spread of COVID-19.

“The measures and mandates set forth have been established for the protection of all who come onto the installations and facilities at NBG,” Grimes said. “I want to re-emphasize that this is not business as usual.  We must all adjust to the current situation and the challenges that lie ahead. By our individual actions we as a community, as an island and as a TEAM can stop the further spread of COVID-19. It is imperative that we all do our part to get through this pandemic together.”

Adhere to Policies and Procedures

If you do NOT have to be on an NBG installation – please do not attempt to come onboard. Attempts to enter the base when not authorized causes unnecessary social interactions with critical NBG first responders who are tasked to provide safety and security of the installation.

NEX and Orote Commissary patrons are once again urged to have a plan, shop for only what you need and make efforts to shop at the lower occupancy time of the day, especially on Friday, Saturday and Sunday. Patrons are urged to come to the base at different times of the day to avoid long lines in the morning, limit unnecessary personal interactions and maximize social distancing. The Orote Commissary limits the number of customers in the store to 60 patrons at a time to ensure proper social distancing. There have been lines during the morning hours on Friday, Saturday and Sunday. However, by the mid-afternoon, the lines are significantly reduced.

All Patrons must adhere to the following policies and procedures:

  • Respect the 60 Years and Older Operating Hours: On Friday, Saturday, and Sunday, from 10-noon for the DeCA Orote Commissary and from 9 a.m.-11 a.m. for the NEX Main Store, people 60 years and older and people with disabilities that require assistance will be authorized exclusive shopping privileges.
  • If you are Sick Stay Home: Patrons who are experiencing flu-like symptoms will not be permitted access to NEX and Orote Commissary facilities. These patrons should stay at home or otherwise isolate themselves and telephonically contact appropriate medical authority.
  • Masks: The use of masks is highly encouraged, although access to NEX and Orote Commissary facilities will not be denied if patrons do not have a mask due to short supply island wide.
  • Re-usable Bags: As an additional precaution, the NEX and Orote Commissary will discontinue the use of reusable bags at the register. This action is being taken with patrons’ health and safety in mind and will assist with further limiting the risk of virus. 

  • Practice Proper Social Distancing:
    • While inside NEX and Orote Commissary facilities, and while waiting to enter these facilities, all patrons must adhere to strict social distancing practices and remain no less than six feet away from all other persons to the greatest extent possible.  Signs and floor markers have been placed to aid you in this practice.  This policy will be strictly enforced.
    • The number of personnel shopping per family should be minimized to the maximum extent possible.
    • Wherever feasible, it is strongly recommended that children should not accompany shoppers. If children do accompany shoppers, parents must ensure children maximize social distancing and prevent unnecessary interactions with other patrons.
  • Abide by all Purchase Limits
    • Critical Public Health Supplies:  To preserve inventory of critical public health supplies, NEX will limit patrons to one (1) identical item of the following products per family, per day: bleach, rubbing alcohol, disinfectants sprays, cleaners, hand sanitizer, hand soap, sanitizing wipes, toilet paper, paper towel, facial tissue, thermometers, gloves, masks, and water. The Orote Commissary is also limiting one (1) product per family for the aforementioned items, except for toilet paper, paper towel, and water, which is limited to two (2) per family. Both stores have established a two (2) item limit for baby wipes, diapers, and baby formula.
    • All Products:  To ensure equitable distribution of commercial products, NEX and DeCA will limit patrons to one (1) shopping cart per family.  Patrons are prohibited from making purchases which are excessive or unreasonably disproportionate in volume.  Excessive purchasing of all products will be monitored and enforced.  There will be no restock of cleaning/sanitation supplies during the day.
    • Gasoline: NEX will limit gasoline sales to one 1 vehicle and 1 container (no larger than 5 gallons) per day.   

As a reminder the following personnel are authorized to access NBG at all times:

  • Active duty military and United States Coast Guard personnel and their authorized dependents;
  • National Guard and Reserve Component personnel and their authorized dependents;
  • Department of Defense (DoD) civilian employees and their authorized dependents;
  • Navy Exchange (NEX) and Defense Commissary Agency (DeCA) employees; and
  • Full-time contractors executing Mission Essential Base Operating Support, maintenance and construction.

Patrons who do not fall into any of the categories listed above are authorized to access NBG all day Friday, Saturday, and Sunday. MEP are advised to shop during the week to avoid congestion at the Commissary or NEX on weekends.

Follow Guidelines and Executive Orders Set Forth by Local Authorities

COVID-19 Enforcement of Governor Lou Leon Guerrero’s Executive Orders 2020-03 through 2020-07, emphasizes that businesses deemed “non-essential” are prohibited from operating until Monday, April 13.

  • Eating and drinking establishments that prepare and serve food but only for delivery or carry out, must enforce social distancing measures by requiring the customers or patrons be separated by at least six (6) feet from other customers or patrons within
    the retail area.
  • Establishments must provide access to both employees and customers/patrons to hand-washing facilities with soap and water.
  • Signs should be placed in conspicuous areas at all public entrances that clearly notifies all that any person experiencing respiratory illness, including fever or cough, is prohibited from entering.

NBG, in consultation with public health authorities, will continue to evaluate and make changes to NBG policies, as required, to ensure a proper balance between public health and mission readiness. All persons are encouraged to monitor NBG social media for updates.