NDW Observes National Preparedness Month
NDW Commemorates 40 Years of Fleet and Family Support Program
NDW Participates in HURREX/Citadel Gale 2019
NDW Kicks Off 2019 NMCRS Active-Duty Fund Drive
Naval Support Activity Annapolis Conducts Active Shooter Exercise
Naval Support Activity Washington Prepares for Citadel Shield-Solid Curtain 2019
NSA Annapolis Prepares for Citadel Shield-Solid Curtain 2019
NDW Prepares for Citadel Shield-Solid Curtain 2019
Ceremonial Guardsmen Support Funeral Services for President George H.W. Bush
NDW Kicks Off NMCRS Active-Duty Fund Drive
NDW Concludes Citadel Shield-Solid Curtain 2018
NSA Annapolis Prepares for Exercise Citadel Shield-Solid Curtain 2018
Naval District Washington Prepares for Exercise Citadel Shield-Solid Curtain 2018
NDW Personnel Get Ready to Give for International Volunteer Day
Naval District Washington Hosts ROC OPS Training
NDW Kicks Off Cybersecurity Awareness Campaign
NDW Announces Regional Community Service Program of the Year Winners
NDW Hosts 2017 Mrs. Sybil Stockdale Ombudsman of the Year Awards
NDW Hosts 3rd Annual Gold Star Mother's and Family Day Observance
Washington Navy Yard Hosts 4th Annual Remembrance Run/Walk
Naval District Washington Hosts First DSCA Table Top Exercise
NDW Sailors Prepare for September Advancement Exams
CNO, MCPON Work Out with Navy Capital Region Chiefs and Chief Selects
Naval District Washington Launches Suspicious Activity Reporting App Eagle Eyes Navy
NDW's Cyber Security Team Plans Campaign for October
One NDW Sailor Selected for Advancement to Chief Petty Officer
NSA Washington's Fleet and Family Support Center Hosts Monthly Classes on Blended Retirement
2017 Feds Feed Families Campaign in Full Swing
NSA Washington's Catering and Conference Center Hosts Open House
USS Forrestal Tragedy Remembered 50 Years Later
NDW Kicks Off Annual NMCRS Fund Drive
NDW Prepares for Solid Curtain Citadel Shield 2017
NDW Holds Change of Command
NDW Volunteers Participate in Special Olympics Bowling Tournament During Navy Day
US Attorney Recognizes NDW Officers for Actions During Navy Yard Shooting
NDW Ready to Kick Off Military Saves Week
Voting Assistance Service Ensures Sailors Stay Registered to Vote at NDW
NSA Annapolis Hones Security Skills during SC/CS 16
NSA Annapolis Water Treatment Plant Fully Operational
NDW Annouces Black History Month Poster Competition
NDW Prepares for Solid Curtain/Citadel Shield Annual Exercise
NAS Patuxent River is NDW’s Energy Biggest Loser
Media Advisory: Solid Curtain Citadel Shield Exercise 2016
NDW AFPAK Hands Live Up to the Challenge
NDW Commemorates Pearl Harbor with Wreath Laying Ceremony
NDW Resiliency Programs Help Sailors Bounce Back Stronger, Smarter
Naval District Washington Announces 2015 "Energy Biggest Loser" Competition
NDW Kicks Off Energy Action Month
Naval District Washington Holds Change of Command Ceremony
See Something, Say Something!
NDW hosts first education symposium
NCR begins Navy-Marine Corps Relief Society Annual Fund Drive
Ex-USS Barry To Be Removed From Washington, DC
NDW Starts Saving with Military Saves Week
NDW to Offer Motorcycle Safety Courses
NSA Annapolis Conducts Active Shooter Exercise
Navy Celebrates African-American/Black History Month
Volunteer Tax Assistance Now Open for Free Income Tax Assistance
NDW 2015 Vision
Naval District Washington Announces 74th Anniversary of the Battle of Midway Celebration

Wide Area Alert Network (WAAN)

  • 101228-N-7004H-001
NORFOLK (Dec. 28, 2010) Lance Cpl. William J. Snyder, left, and Mass Communication Specialist 1st Class Darryl Wood clear snow off the sidewalk in front of the Navy Public Affair Support Element East at Naval Station Norfolk. A powerful East Coast storm brought more than 12 inches of snow over the weekend. (U.S. Navy photo by Mass Communication Specialist Seaman Billy Ho/Released)
  • 110223-N-1620P-002 INDIAN HEAD, Md. (Feb. 23, 2011) A Navy fire inspector performs initial assessment on


The NDW Wide Area Alert Network (WAAN) is one of the principal tools the Region Commander and installation commanding officers utilize to alert the workforce to destructive weather hazards, emergencies, severe traffic conditions, force protection condition (FPCON) changes, etc., both during and after working hours. The automated telephone notification system (ATNS), one of four sub-systems of the WAAN, enables registered users to receive telephonic, email, and text alerts on devices they designate. Personally identifiable information the user provides is safeguarded. Once registered, a user can update their profile at any time. (Note: the ATNS is a different WAAN sub-system than the one that is CAC-enabled and generates desktop pop-up alerts.)

Personnel are not automatically registered in the NDW WAAN, but must individually self-register. Because the NDW WAAN uses the NMCI domain, only NMCI account users are currently able to self-register. Self-registration is easily done with a Common Access Card (CAC) on a NMCI computer/laptop, using the AtHoc Self-service Client application. To register, or to update an AtHoc profile, the NMCI user needs to log-in from a NMCI computer with the AtHoc Self-service Client application loaded to it.

Download complete AtHoc self service client registration instructions at the bottom of this page.

NOTE: For connectivity issues contact the NMCI Service Desk at 1-866-843-6624, for all other issues or anything that the NMCI Help Desk cannot address, contact Navy 311 @ 1-855-NAVY-311 or 1-855-628-9311.


Frequently Asked Questions


Q: Why should I register for WAAN?

A: Commander, Naval Installations Command (CNIC) and Commander, NDW require all military (active duty and Reserve), civil service, and contractor personnel with a NMCI user account and assigned to the NDW Headquarters, subordinate installations, and tenant activities to register their office email address and phone number, at minimum, in the NDW WAAN. Registering personal emergency contact information as well is strongly encouraged.

Q: My computer doesn’t have a purple globe icon displayed in the system tray – what should I do?

A: Contact the Navy 311 at 1-855-628-9311 to report the situation. You may then be instructed to contact the NMCI Help Desk to submit a request to have the AtHoc Self-service Client application loaded/reloaded to your NMCI asset (computer/laptop) or otherwise have it activated/reactivated.

Q: I have a purple globe icon on my workstation that I've been told to use to self-register with the NDW WAAN, but it doesn't work.

A: NMCI recently pushed a new version of the AtHoc Client application to the assets (computers & laptops) of all NMCI users to resolve a technical issue with the functionality of the purple globe icon. If your icon doesn’t now enable you to access the AtHoc Self-service Client, contact the the CNIC IT Support Center; depending on your situation you might be further advised to subsequently contact the NMCI Help Desk for assistance.

Q: I registered in the NDW WAAN, but I’m not receiving alerts like my co-workers.

A: Your NMCI asset probably isn’t associated with your current work location and/or your NMCI user account isn’t associated with the organization to which you’re currently assigned. To update your user account and/or information pertaining to your NMCI asset, contact the NMCI Help Desk.

Q: If I have a purple globe icon showing on my workstation, how do I know with which Navy installation my computer/laptop is associated in the NMCI network?

A: Slowly scroll the cursor over the purple globe icon on your computer screen, and a pop-up message should appear that reads "[NDW installation/fence line] [powered by AtHoc]".

Q: I tried all of the NMCI user self-help steps above, but still can't access the AtHoc Self-service Client, what should I do? 

A: Contact the Navy 311 @ 1-855-628-9311.

Q: How do I input my emergency contact information into the WAAN system?

A: The downloadable self-registration instructions walk you step-by-step through the process. In summary -
1. Once the AtHoc Self-service Client is open. Select the "My Info" tab and update your Last Name, First Name, Display Name, Building Number, and Command Name and save. Do not enter PIN information.
2. Select the "Devices" tab and update your "Mandatory Devices" (i.e., work email and work phone number) and save.
3. Updating "Optional Devices" is recommended, but not required.


For network connectivity issues contact the NMCI Service Desk at 1-866-843-6624. For all other issues with the AtHoc application, contact the Navy 311 @ 1-855-628-9311, or your local NDW Installation Emergency Manager or your organization’s Emergency Management Officer.


Share This Page

This is an Official US Navy Website
Switch to Full Site
Switch to Mobile Site