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Commander, Navy Installations Command
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Counseling and Assistance

(540) 653-1839 | (800) 500-4947

Fleet and Family Support Centers (FFSCs) offer clinical counseling services to service members and their families. Professional, licensed, clinical providers staff the program. The intent of clinical counseling services is problem-focused and brief, with the emphasis placed on problems in daily living, such as difficulty adjusting to the military lifestyle, relationships, parenting, grief and other personal crises that can have a negative impact upon military readiness and family preparedness. Services encompass a wide scope of educational, preventative and therapeutic services that promote an improved quality of life and increased resilience. Counseling is available to individuals, couples, families and groups, and provides an avenue for obtaining private, professional assistance in a non-medical environment.

Financial fitness professionals conduct money-saving workshops on subjects such as car buying, consumer awareness, budgeting, and investment strategies, Thrift Savings Plan, predatory lending alternatives, home buying and much more. A solid financial future begins at the FFSC.

The Navy's Exceptional Family Member Program (EFMP) is designed to assist sailors by addressing the special needs of their exceptional family members (EFM) during the assignment process. Special needs include any special medical, dental, mental health, developmental or educational requirement, wheelchair accessibility, adaptive equipment assistive technology devices and services. The Fleet and Family Support Program is the Information and Referral (I&R) conduit for questions regarding EFM resources in the local community

The Family Advocacy Program (FAP) provides clinical assessment, treatment and advocacy services for military members and their families involved in incidents of child abuse or domestic abuse. FAP services include assessment of risk, safety planning, and interventions and/or treatment for victims, offenders and others affected by family violence.

The Navy’s Sexual Assault Prevention and Response Program (SAPR) — formerly the Sexual Assault Victim Intervention (SAVI) Program — provides a comprehensive, standardized, victim-sensitive system to prevent and respond to sexual assaults Navywide. This is done through sexual assault awareness and prevention education, victim advocacy and data collection.

The Sexual Assault Prevention and Response (SAPR) program is designed to meet the needs of sexual assault victims and providing awareness and prevention education. The stated goal is to eliminate sexual assault in the Navy. Assistance is available 24/7 by calling 540-424-0660 or 877-995-5247

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